Nicholas Sampson
Manager, Meat Cutter
Westfield
Summary
Dynamic manager with a proven track record at North Elm Butcher Block, excelling in leadership and strategy. Enhanced customer loyalty through exceptional service and relationship-building, while optimizing department layout to increase foot traffic. Skilled in problem-solving and vendor negotiations, driving cost-effective solutions and fostering a positive team environment.
Overview
9
9
years of professional experience
Work History
Manager, Meat Cutter
North Elm Butcher Block
04.2016 - Current
- Strong customer service and relationship-building skills; adept at creating positive client experiences, fostering loyalty, and maintaining long-term customer relationships through clear communication, empathy, and consistent follow-up.
- Developed strong relationships with vendors to secure favorable pricing on quality products while managing costs effectively.
- Boosted employee morale through recognition of hard work, encouraging teamwork, and promoting a positive atmosphere within the business.
- Collaborated with other within the store to create merchandising strategies that highlighted complementary products, driving sales and enhancing the customer experience.
- Optimized department layout for enhanced visual appeal that led to an increase in foot traffic from customers.
Bank Teller
Westfield Bank
10.2020 - 07.2021
- Part-Time
- Processed customer transactions efficiently, including deposits, withdrawals, and payments, while ensuring accuracy and compliance with bank policies.
- Delivered excellent customer service by addressing inquiries, resolving issues, and promoting a positive banking experience.
Education
Bachelor of Science - Business Management
American International College
Springfield MA11-2025
Skills
- Leadership
- Strategy
- Delegation
- Problem-solving
Timeline
Bank Teller
Westfield Bank
10.2020 - 07.2021
Manager, Meat Cutter
North Elm Butcher Block
04.2016 - Current
Bachelor of Science - Business Management
American International College
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