Nicholas Smith
Easthampton
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for multitasking skills, consistently delivering quality service in fast-paced environments while fostering a positive team atmosphere.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
09.2024 - Current
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Worked front counter, drive-thru and other areas.
Crew Member
Burger King
03.2024 - 07.2025
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Easthampton High School
Easthampton, MA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Problem-solving
Timeline
Crew Member
McDonald's
09.2024 - Current
Crew Member
Burger King
03.2024 - 07.2025
High School Diploma -
Easthampton High School
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