Nicholas Stevens
Boston
Summary
Motivated and reliable professional with experience in customer service, healthcare support, hospitality management, laboratory operations, and medical assisting procedures. Patient-focused and compassionate, with strong interpersonal and communication skills and the ability to build positive relationships with patients, families, and healthcare teams. Thrives in fast-paced, high-pressure environments while maintaining professionalism, accuracy, and attention to detail. Experienced in supporting clinical workflows, performing medical assistant procedures, and assisting with patient care in accordance with established protocols. Demonstrated strengths in analytical thinking, problem-solving, and healthcare operations.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
OR Attendant
Beth Israel Deaconess Medical Center
05.2025 - Current
- Communicates with patients/families, management and members of the healthcare team clearly and courteously. Helps to facilitate a cooperative and positive work environment.
- Transports patients as directed, maintaining a conscious regard for their comfort and safety. Assists nurses in patient care by lifting and positioning patients. Assist with other patient care tasks, as directed, (i.e. preps/shaving).
- Provides assistance to nursing staff during patient admission/discharge by anticipating needs, i.e. infusion pumps, PCA/Epidural pumps, monitors, oxygen tanks, setting up stretchers/beds with oxygen tank and mask, IV pole, pillow, blanket. Transports patients to and from inpatient units with assistance or independently.
- Obtains or returns blood products to/from Blood Bank as directed.
- Cleans patients' equipment including: monitors, cables and specialty equipment. Assists in manpower support for moves, special set-ups and any other occasion when a larger than normal group is needed. Restocking of supplies on the unit including bedside cards, infusion, epidural, and PCA pumps from the distribution center. Stocks warmers with blankets, solutions. stocks pods, cleaning supplies.
Attractions Host
Disney
04.2023 - 08.2024
- Managed large crowds during peak seasons and special events to ensure guest safety and satisfaction.
- Responded to guest concerns and complaints with professionalism and empathy.
- Maintained confidentiality and participated in emergency and CPR procedures.
- Trained new employees on safety protocols and operational standards.
Lab Assistant
Suffolk University
09.2023 - 12.2023
- Prepared and cleaned lab equipment for organismal biology, cell and molecular genetics, and general chemistry courses.
- Ensured proper handling and disposal of lab materials following safety guidelines.
Education
Bachelor of Arts (B.A.) - Cell and Molecular Biology/Genetics
Boston University
07.2025
Bachelor of Science (B.S.) - Biology
Suffolk University
08.2024
High School Diploma -
JSerra Catholic High School
05-2021
Skills
- Emergency response
- Direct Patient Care
- Strong multitasking and time management
- Excellent customer service, professionalism, and communication skills
- Decision-making
- Conflict resolution
- Lab techniques: PCR, filtrations, aseptic technique, gel electrophoresis, cell culture, spectrophotometry, CRISPR-Cas9, and titrations
- Medical procedures
- Patient assessments
Certification
- Certified Clinical Medical Assistant (CCMA) - NHA
- American Red Cross Basic Life Support (BLS) – Current
- American Red Cross Advanced Cardiac Life Support (ACLS) - Current
- National CPR Foundation CPR/AED/First Aid - Current
Volunteer Experience
Family Assistance Ministries (FAM), Volunteer Assistant, 2019-05, 2019-08, Prepared and distributed food and clothing to support homeless shelters and struggling families.
Timeline
OR Attendant
Beth Israel Deaconess Medical Center
05.2025 - Current
Lab Assistant
Suffolk University
09.2023 - 12.2023
Attractions Host
Disney
04.2023 - 08.2024
Bachelor of Arts (B.A.) - Cell and Molecular Biology/Genetics
Boston University
Bachelor of Science (B.S.) - Biology
Suffolk University
High School Diploma -
JSerra Catholic High School