Nichole Hemenway
WILBRAHAM
Summary
Dynamic Human Resource Generalist with proven expertise at Hampden County Sheriff's Department in implementing HR policies and enhancing operational efficiency. Skilled in records management and performance management, I successfully improved onboarding processes and maintained accurate employee records, fostering a compliant and productive workplace. Strong communicator dedicated to resolving employee inquiries effectively.
Overview
8
8
years of professional experience
Work History
Human Resource Generalist
Hampden County Sheriff's Department
07.2023 - Current
- Assisted in onboarding new employees and coordinating orientation sessions.
- Supported recruitment efforts by scheduling interviews and maintaining applicant tracking systems.
- Maintained employee records and updated HR databases to ensure accuracy and compliance.
- Facilitated communication between departments to address employee inquiries and resolve issues.
- Maintained up-to-date records of employee information ensuring accurate reporting and data-driven decisionmaking.
- Improved operational processes resulting in productivity increase in HR department.
- Maintained Time and Attendance for employees-tracking and discipline when needed.
Accounts Payable Administrator
Hampden County Sheriff's Department
01.2019 - 07.2023
- Processed vendor invoices efficiently, ensuring timely payment and accurate record-keeping.
- Reconciled accounts payable transactions to maintain precise financial records and resolve discrepancies.
- Collaborated with cross-functional teams to streamline invoice approval workflows, enhancing operational efficiency.
- Managed vendor relationships, addressing inquiries and resolving payment issues promptly to maintain positive partnerships.
- Reconciled vendor statements monthly, identifying errors and resolving discrepancies promptly.
- Reduced late payment fees by closely monitoring due dates and prioritizing payments.
- Entered purchase orders, invoices and payments into company accounting system.
- Reconciled invoices and purchase orders and updated databases accordingly.
Shift Supervisor
CVS Pharmacy
03.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Seasonal Clerk
Hampden County Sheriff's Department
05.2017 - 01.2019
- Processed and maintained personnel records
- Assisted in scheduling interviews for the Human Resource Department
- Supported team by preparing correspondence and documentation for the Human Resource department.
- Answered incoming calls from the community involving incarcerated popultion
- Managed incoming calls from the community involving incarcerated population professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
Bachelor of Arts - Sociology
Framingham State University
Framingham, MA05-2019
Skills
- HR policies implementation
- Performance management
- Records management
- Employee file management
- New employee orientations
Timeline
Human Resource Generalist
Hampden County Sheriff's Department
07.2023 - Current
Shift Supervisor
CVS Pharmacy
03.2020 - 06.2021
Accounts Payable Administrator
Hampden County Sheriff's Department
01.2019 - 07.2023
Seasonal Clerk
Hampden County Sheriff's Department
05.2017 - 01.2019
Bachelor of Arts - Sociology
Framingham State University