Nick Taylor
Brookline
Summary
Experienced IT consultant eager to leverage technical expertise in a sales role. With a strong foundation in IT support, I’m enthusiastic about learning sales methodologies, building relationships, and connecting clients with cutting-edge tech solutions, including AI and emerging products.
Highly skilled IT Support Consultant with background in providing comprehensive technical assistance and solutions. Strengths include problem-solving, data analysis and management, software installation, and system troubleshooting to ensure optimal system performance. Previous work has demonstrated commitment to improving user experience, reducing downtime, and increasing productivity through proactive maintenance and timely resolution of issues. Possess strong communication skills for effective collaboration with cross-functional teams and end-users.
Overview
17
17
years of professional experience
Work History
IT Support Consultant
Self-Employed IT Support Consultant
Greater Boston Area
01.2019 - Current
- Provided technical support and guidance on emerging technologies to individual clients and small businesses.
- Helped clients adopt new tech solutions, including AI-driven tools, while building trust and rapport.
- Excited to translate my client-focused approach into consultative sales conversations.
IT Support and Web Design
Transformation Center
Roxbury
01.2009 - 01.2011
- Delivered IT support and web design, serving as a liaison between technical solutions and users.
- My background in bridging tech and people inspires my move into sales.
Education
High School Diploma -
Dearborn Academy
Arlington, MASkills
- Quick learner of emerging tech
- AI
- Automation platforms
- Consultative approach to client needs
- Problem-solving
- MacOS
- Windows
- Wi-Fi
- Routers
- Printers
- HTML
- JavaScript
- PHP
- Apache
- MySQL
- Building rapport
- Translating technical value
- Network administration
- IT project management
- System administration
- Network troubleshooting
- Technical support
- Client onboarding
- User training
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Time management
Technical And Sales Skills
- Quick learner of emerging tech: AI, automation platforms
- Consultative approach to client needs and problem-solving
- Operating Systems: macOS, Windows; Networking: Wi-Fi, routers, printers
- Web: HTML, JavaScript, PHP, Apache, MySQL
- Communication: Building rapport, translating technical value
Timeline
IT Support Consultant
Self-Employed IT Support Consultant
01.2019 - Current
IT Support and Web Design
Transformation Center
01.2009 - 01.2011
High School Diploma -
Dearborn Academy