Nicole Brown
Boston
Summary
Bar manager with extensive experience in beverage cost control and staff training. Successfully reduced operational costs by 2% while improving cocktail offerings and strengthening vendor relationships. Focused on building high-performing teams and enhancing guest experiences through innovative service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
The Lansdowne Pub
08.2024 - 08.2025
- Managed staff scheduling and operational workflow
- Oversaw beverage and supply ordering to maintain cost efficiency
- Facilitated brand activations and partnerships
- Trained all bar staff members and standardized onboarding
- Developed beverage menu and optimized product offerings
- Reduced beverage program costs by 2%
- Generated daily operational and financial reports
- Established comprehensive standard operating procedures (SOPs)
Principal Bartender
Hojoko
10.2022 - 08.2024
- Trained and supported bar staff to uphold service standards
- Created innovative cocktails aligned with brand identity
- Facilitated brand activations and guest engagement initiatives
- Provided guest service in a high-volume environment
- Organized and maintained batch program for operational efficiency
- Managed product levels through consistent ordering schedules
- Conducted staff education on new products and techniques
Bar Manager
Time Out Market
01.2019 - 07.2022
- Oversaw daily opening and closing procedures for a multi-vendor market
- Managed FOH staff scheduling and ensured optimal labor coverage
- Handled cash management and financial accuracy
- Led cocktail development to enhance guest experience
- Reduced operational costs by 2% through scheduling and labor efficiencies
Education
Bachelor of Business Management (BBM) -
Lasell College
Newton, MA06-2006
Skills
- Beverage cost control
- Staff management
- Standard operating procedures
- Training and development
- Vendor relationship management
- Cocktail development
Certification
- TIPS Certification
- ServSafe Manager Certification
Timeline
Bar Manager
The Lansdowne Pub
08.2024 - 08.2025
Principal Bartender
Hojoko
10.2022 - 08.2024
Bar Manager
Time Out Market
01.2019 - 07.2022
Bachelor of Business Management (BBM) -
Lasell College