Dynamic customer service professional skilled in problem-solving and time management. Proven ability to enhance customer satisfaction through effective communication and attention to detail.
Overview
1
1
year of professional experience
Work History
Locker + Associate
Amazon
Lynnfield, MA
04.2026 - Current
Assisted in daily operations by coordinating inventory management and order fulfillment processes.
Supported team in optimizing workflows to enhance efficiency and minimize delays in service delivery.
Engaged with customers to resolve inquiries and provide product information, enhancing customer satisfaction.
Collaborated with cross-functional teams to implement process improvements for operational consistency.
Customer Service Representative
Stop & Shop
Lynn, MA
02.2025 - 04.2025
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted customers with product selection and ensured a positive shopping experience.
Maintained accurate knowledge of store promotions and sales, enhancing customer engagement.
Collaborated with team members to streamline checkout processes and reduce wait times.