Nicole Corriea

Achieved certification as a medical assistant.

Prepare patients for provider consultations.

Conduct ear lavages, point-of-care testing, EKG’s, vaccine administration, prescription preparation, and communicate lab results to patients. Assist with Pap smears and other specimen collection.

Welcomed patients for primary care visits.

Ensured accurate processing of insurance details and co-payments.

Scheduled follow-up appointments and urgent tests at patient check-out.

Executed reminder calls effectively to minimize appointment no-shows.

Scanning of patient records into chart.

Assisting with booking referral appointments.

Handled inquiries related to patient accounts.

Handled incoming calls and reached out to patients for bill collections.

Managed incoming payments for patient accounts.

Supported billing operations and streamlined coding accuracy.

Ensured incorrect billing undergoes reprocessing by insurance.

Welcomed patients to the urgent care facility, confirming their insurance coverage and visit purpose.

Maintained positive customer relations through consistent courtesy calls.

Ensured proper handling of copay and insurance details.

• Scheduled appointments with specialists on behalf of clients.
• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
• Processed referral requests from patients, doctors and other health care professionals.
• Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.

• Completed patient registration through Meditech software, verifying accurate patient information and insurance.
• Answered patient questions and inquiries regarding registration process and documentation.
• Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
• Collection of valuables/ patient belongings.

• Registered incoming ER patients using Meditech software.
• Managed verification of insurance and retrieval of valuables.

• Enhanced patient care by accurately performing EKG testing and analyzing results.
• Administered testing with electrocardiogram for patients experiencing events and as screening tool.
• Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
• Monitored patient activity during stress test to record data.
• Provided instruction on Holter monitor and connected patient to analyzer.