Nicole Mills
Burlington
Summary
Experienced professional with a friendly and upbeat demeanor, strong interpersonal and organizational skills. Attentive listener who communicates clearly and follows through diligently. People-person who thrives on helping customers feel at ease, addressing questions and concerns effectively. Authorized to work in the US for any employer.
Overview
18
18
years of professional experience
Work History
Business Owner
Small Dog Sitter
08.2015 - Current
- Provide dog sitting services in my house.
- Prepare invoices and process payments for dog sitting clients.
- Provide excellent customer service with multiple online reviews to prove.
Real Estate Sales and Marketing
RE/MAX Destiny
01.2015 - 12.2017
- Real Estate Agent (Independent Contractor)
- Marketed and provided residential real estate services to potential buyers and sellers.
- Held open houses to create buyer traffic and generate leads and sales.
- Created and designed online and offline advertisements and marketing materials.
- Prepared real estate transaction paperwork and accounts receivables for real estate clients, making sure that all paperwork and payments were submitted by deadlines.
Real Estate Sales and Marketing
Mendosa-Balboni & Associates
03.2014 - 09.2014
- Real Estate Agent / Administrative Support (Independent Contractor)
- Marketed residential real estate services and held open houses to generate leads and sales.
- Assisted with online and offline marketing and design of marketing materials.
- Prepared real estate transaction paperwork and accounts receivables for real estate clients, making sure that all paperwork and payments were submitted by deadlines.
Owner / Operations Manager
Mind, Body & Soul
12.2011 - 09.2013
- Developed a new business from the ground up offering group fitness and massage services.
- Managed day-to-day business operations, customer service, accounts payables and receivables, and sales and marketing.
- Planned and organized charity and public events and provided group fitness and spa services.
Owner / Operations Manager
Nami Spa
08.2007 - 12.2011
- Built and developed two new business locations from the ground up offering spa services.
- Managed day-to-day business operations, customer service, accounts payables and receivables, and sales and marketing.
- Planned and organized charity, corporate, and public events and provided spa services.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT01.2016
Associate of Applied Science - Interior Design
Newbury College
Brookline, MA01.1992
Skills
- Business Management, Accounting, Computer, Customer Service, Administrative, Accounting, Sales, Marketing, Graphic Design (10 years)
- Accounting
- Account management
- B2B sales
- Sales
- Inside sales
- Office Management
- General Ledger Accounting
- Search Engine Optimization (SEO)
- Blogging
- Outside sales (10 years)
- Customer service (10 years)
- Invoicing expertise
- Document review
- Accuracy and precision
- Data entry proficiency
- File management
- Invoice processing
- Recordkeeping
- Billing software
- Payments experience
- Customer service
- Account reconciliation
- Contract preparation
- Customer engagement
- Collections
Timeline
Business Owner
Small Dog Sitter
08.2015 - Current
Real Estate Sales and Marketing
RE/MAX Destiny
01.2015 - 12.2017
Real Estate Sales and Marketing
Mendosa-Balboni & Associates
03.2014 - 09.2014
Owner / Operations Manager
Mind, Body & Soul
12.2011 - 09.2013
Owner / Operations Manager
Nami Spa
08.2007 - 12.2011
Bachelor of Science - Business Management
Western Governors University
Associate of Applied Science - Interior Design
Newbury College
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