Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Paone

Manchester

Summary

Proven team player with a track record of handling high customer volumes at American Legion Post 113, demonstrating strong multitasking and exceptional customer service skills. Expert in cash management and POS systems, I excel in fast-paced environments, ensuring operational excellence and enhancing guest experiences without compromising service quality.

Overview

19
19
years of professional experience

Work History

Bartender

American Legion Post 113
11.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Mario’s Italian Restaurant
01.2006 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Activities Assistant

Atria Senior Living
09.2010 - 04.2014
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

Diploma -

Woburn Memorial High School
Woburn, MA
1997

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

American Legion Post 113
11.2024 - Current

Activities Assistant

Atria Senior Living
09.2010 - 04.2014

Server

Mario’s Italian Restaurant
01.2006 - Current

Diploma -

Woburn Memorial High School
Nicole Paone