Nicolette Meyer
Bellingham
Summary
Resourceful manager with experience in managing teams, overseeing operations, and implementing effective strategies. Skilled in promoting productivity, ensuring quality control, and fostering positive work environments. Possesses strong leadership skills, adept at problem-solving, and conflict resolution.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Starbucks
2024.03 - 2025.08
- Implemented exciting strategies to ensure 100% customer connection scores.
- Ensured TSD growth over one year with upselling techniques.
- Worked shoulder to shoulder with peer SSVs as a mentor to support development.
- Reduced barista turnover rate by improving partner experience through scheduling and training practices.
- Operational excellence and store cleanliness executed at 100% with innovative methods.
- Executed drive thru goals by reducing weekly OTW times.
Manager
Home of Paws
2022.05 - 2022.12
- Analyzed market trends and competitor activity to inform business strategy.
- Established and monitored KPIs to evaluate performance, and identify areas for improvement.
- Recruited and hired qualified candidates to fill positions.
Shift Manager
Starbucks
2021.03 - 2021.12
- Coached employees on interactions with customers to drive exceptional service.
- Ensured completion of all opening and closing duties were completed accurately according to established policies.
- Responded to emergency scheduling changes promptly, minimizing disruptions.
- Conducted regular inventory audits to maintain accuracy.
Assistant Manager
Urban Air Trampoline and Adventure Park
2018.02 - 2019.12
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Performed administrative tasks such as filing, copying, scanning for the Payroll Department.
- Created and managed budgets for travel, training, and team-building activities. As well as attended multiple large scale conferences.
Education
Bachelor of Science - Software Engineering
Arizona State University
Tempe, AZ2028-03
Skills
- Team collaboration
- Customer service and engagement
- Effective communication
- Critical thinking
- Continuous improvement
- Shift scheduling
- Problem-solving
Accomplishments
- Triple Threat (Urban Air)
- Partner of the Quarter
Timeline
Assistant Store Manager
Starbucks
2024.03 - 2025.08
Manager
Home of Paws
2022.05 - 2022.12
Shift Manager
Starbucks
2021.03 - 2021.12
Assistant Manager
Urban Air Trampoline and Adventure Park
2018.02 - 2019.12
Bachelor of Science - Software Engineering
Arizona State University