Nikolas Boruvka
Westwood,MA
Summary
Adaptable security and service professional with a degree in Homeland Security and experience in event security, hospitality, and outdoor leadership. Background includes security roles with Frontier and the Boston Red Sox, snowboard instruction at Powder Mountain, and guest services at a golf course in Eden, UT. Early food service roles at Apollo Pizza and Ciao Pizzeria built a strong foundation in customer service and teamwork. Recognized for integrity, professionalism, and physical fitness with proven ability to perform in both high-pressure and customer-focused environments.
Overview
6
6
years of professional experience
Work History
Cashier /Wait Staff Member /Line Cook
Wolf Creek Golf Course
04.2025 - 06.2025
- Processed cash and credit transactions efficiently, ensuring accurate handling of payments.
- Maintained organized cash register area, promoting cleanliness and operational efficiency.
- Assisted customers with inquiries, providing exceptional service and fostering positive experiences.
- Collaborated with team members to improve checkout procedures and reduce wait times.
- Trained new staff on register operations and customer service standards to enhance team performance.
- Monitored inventory levels at point of sale, alerting management to restock needs promptly.
Snowboard Instructor
Powder Mountain Ski Resort
12.2024 - 04.2025
- Instructed beginner and intermediate snowboarders in proper techniques and safety protocols.
- Demonstrated snowboarding skills to enhance student understanding and performance.
- Provided personalized feedback to students, improving confidence and skill levels.
- Assisted in developing lesson plans tailored to diverse skill sets and group sizes.
- Monitored student progress, adapting instruction methods to meet individual needs.
- Facilitated safety workshops, promoting awareness of best practices on slopes and trails.
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
Security Officer / Alcohol Enforcement
Frontier Security Strategies
06.2022 - 10.2024
- Assisted with crowd control during large events from concerts and shows to NHL and NBA Playoff games held at the TD Garden. Enforcing alcohol compliance, and security regulations while escorting non-compliant individuals to the proper authorities.
- Personally managed a checkpoint entrance during the Boston Marathon (10-year anniversary) at a downtown location on Boylston Street. Ensuring co-workers were actively monitoring persons entering our gate while maintaining a compliant safety protocol when searching bags and persons. Coordinated with Boston Police Department and Federal Bureau of Investigation (FBI) Bomb Squad.
- During arson investigation, provided 24-hour monitoring of any suspicious person (s) or vehicles on-premises and contacted appropriate authorities as necessary for investigation.
- Provided friendly and professional assistance to employees, visitors, and customers while being a first responder to medical emergencies before paramedics and law enforcement arrived at multiple events/concerts.
- Screened visitors and employees for weapons, prohibited items, and contraband with handwands and metal detectors during events above and Merrimack College graduation.
- Completed incident reports to record security or loss prevention incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets during various events at the TD Garden including the 2024 NBA Finals.
Wait Staff Member / Cook
Ciao
05.2023 - 08.2023
- Provided exceptional customer service, ensuring guest satisfaction in fast-paced environment.
- Assisted in training new staff on menu items and service protocols.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Developed strong knowledge of menu offerings to enhance guest experience through recommendations.
- Contributed to team efforts by collaborating with colleagues during peak service times.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
Event Security Guard
Boston Red Sox
03.2022 - 07.2022
- Managed traffic flow patterns both outside and inside the facility during high attendance periods.
- Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations. Including, searching bags manually to identify prohibited items and contraband.
- Intervened in potentially dangerous situations by diffusing conflicts between guests and staff members.
- Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
- Enforced rules and regulations within the facility as set forth by local authorities or management personnel.
- Maintained high levels of alertness throughout shifts.
- Maintained a detailed log of all security incidents that occurred at the event site.
- Routinely inspected equipment used at events for damage or malfunctioning components.
Cook
Apollo Pizza
09.2019 - 03.2020
- Operated kitchen equipment, ensuring proper maintenance and adherence to safety standards.
- Trained new staff on kitchen processes and best practices for food preparation.
- Ensured compliance with health regulations, maintaining high standards of hygiene throughout kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Collaborated with team members to maintain cleanliness and organization in workstations.
- Assisted in inventory management by monitoring stock levels and minimizing waste.
Snowboard Instructor
Blue Hills Ski Area
12.2020 - 02.2020
Education
B.S - Homeland Security
University of New Hampshire
Durham, NH05.2024
Skills
- Oral & Written Communication (including report writing & public speaking)
- Incident Reporting & Documentation
- Security Screenings & Identification Verification
- Surveillance (stationary & mobile)
- Emergency Management & Problem-Solving
- Active Listening & Relationship Building
- Teamwork, Leadership & Customer Service
- Time Management, Professionalism & Integrity
- Physical Fitness & Endurance
Websites
Timeline
Cashier /Wait Staff Member /Line Cook
Wolf Creek Golf Course
04.2025 - 06.2025
Snowboard Instructor
Powder Mountain Ski Resort
12.2024 - 04.2025
Wait Staff Member / Cook
Ciao
05.2023 - 08.2023
Security Officer / Alcohol Enforcement
Frontier Security Strategies
06.2022 - 10.2024
Event Security Guard
Boston Red Sox
03.2022 - 07.2022
Snowboard Instructor
Blue Hills Ski Area
12.2020 - 02.2020
Cook
Apollo Pizza
09.2019 - 03.2020
B.S - Homeland Security
University of New Hampshire
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