Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nikole Kushmerek

Student At The University Of Massachusetts Amherst
Methuen

Summary

I am committed to continuous improvement and professionalism, fostering a positive work environment that drives productivity and engagement. I strive in being a strong problem-solver dedicated to learning, and I am comfortable with being challenged . Uses independent decision-making skills and sound judgment to positively impact company success, and client success.

Overview

4
4
years of professional experience

Work History

Shift Manager

JayGees Ice Cream and Fun Center
03.2021 - Current
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

No Degree - Criminal Justice

University of Massachusetts, Lowell
Lowell, MA
05.2001 -

No Degree - Animal Sciences On A Pre- Veterinary Track

University of Massachusetts Amherst
Amherst, United States
05.2001 -

High School Diploma -

Methuen High School
Methuen MA
05.2001 -

Skills

Punctual and reliable

Interpersonal skills

Time management

Problem-solving abilities

Adaptability and flexibility

Continuous improvement

Staff development

Employee training

Cash handling

Decision-making

Professionalism

Team development

Accomplishments

  • Achieved Deans List by completing my 2023-2024 UMass Lowell year academics with accuracy and efficiency.

Timeline

Shift Manager

JayGees Ice Cream and Fun Center
03.2021 - Current

No Degree - Criminal Justice

University of Massachusetts, Lowell
05.2001 -

No Degree - Animal Sciences On A Pre- Veterinary Track

University of Massachusetts Amherst
05.2001 -

High School Diploma -

Methuen High School
05.2001 -
Nikole KushmerekStudent At The University Of Massachusetts Amherst