Nina Cherilus
Somerville
Summary
Dedicated and detail-oriented public health professional with over nine years of experience in the social services sector. Successfully engages with vulnerable communities and leads the development, implementation, and oversight of impactful public health initiatives. Demonstrates a proven record in effective management practices, ensuring efficient operations and optimal outcomes. Possesses strong interpersonal skills, active listening abilities, exceptional customer service, and effective leadership skills to drive team success.
Overview
8
8
years of professional experience
Work History
Adult Case Management Supervisor
Department of Mental Health
04.2024 - Current
- Supervises staff and provides regular case supervision/consultation to Human Services Coordinator I (Case Manager) under their direct supervision
- Assists directly with problematic inter-intra agency coordination and referrals
- Aids case management staff in assessment, referral, and advocacy of persons served to ensure regular and consistent support to supervised staff, including clinical recommendations and Individual Risk Management plans
- Assesses work performance of case managers directly supervised by incumbent via EPRS reviews (semi-annually and annually) to ensure quality of work meets job expectations
- Performs computerized documentation as required in MHIS, monitors MHIS data entry for assigned staff, oversees corrections, and arranges for program billing as required
- Assists the Site Director in screening and hiring of new Human Service Coordinator’s I and II, and support staff positions to ensure recruitment of qualified candidates
- Assigns new cases to Human Service coordinator I’s who are directly supervised by incumbent, prioritizing person’s served needs to ensure adequate coverage of all cases assigned to supervised staff
- Provides on-going and regular meetings (e.g., clinical reviews, staff meetings, etc.) to ensure high quality of service delivery to persons served
- Provides on-the-job training and orientation for employees to ensure that new employees are adequately exposed to procedure, policy, and protocol in case management service care across all area services
- Collaborates with the Site Director as requested in the planning, development, and implementation of case management processes, service authorization determination process, and general practices and procedures
- Responds to service providers, in-patient units, crisis, respite programs as identified contact person in supervisory role
- Attends and participates in hospital and provider meetings to ensure communication of clinical, service planning data, and engages in problem solving activities (e.g
- Residential utilization review meetings, crisis management meetings, respite meetings, and program collaborative meetings)
- Acts as a liaison with the DMH Legal Office for complex cases involving guardianships
- Contract monitoring duties, as required
Public Health Advisor
Center for Disease Control (CDC Contract)
01.2022 - Current
- Designated passengers needing transportation to a local hospital for further evaluation and diagnosis due to being suspected of being infected with an infectious disease (e.g., COVID-19)
- Responsible for following up with the hospital for a final diagnosis
- Provided passengers with information, directives, and resources such as T-HANS (Travelers’ Health Alert Notices)
- Responsible for generating electronic and written records related to the public health risk assessment during the entry screening process
- May board aircraft with Customs and Border Protection Officers (the customs officer being there to ensure compliance from passengers and crew) to conduct passenger assessment
- Displayed technical and interpersonal competence in independently meeting and partnering with other Quarantine Station health personnel on matters which transcend individual cases
- Resolved all but the most demanding casework problems and gained the confidence, support, and cooperation of medical, laboratory, and other persons with operational aspects of the program
- Independently make complete casework arrangements
- Developed and expanded contacts as the situation requires, and initiated contact with health workers who may not have been previously involved with the disease control effort other duties as assigned within the scope of the role
Adult Case Manager
Department of Mental Health
03.2022 - 04.2024
- Served on a multidisciplinary team by attending regularly scheduled meetings, by coming prepared to present psychosocial histories, mental status, diagnosis, the treatment provided, and the treatment planned for assigned cases
- Developed, coordinated, and implemented the ISP process by involving the client/guardian in all aspects and monitor the recommended service plan
- Assessed on an ongoing basis the needs of assigned clients by maintaining regular contact with clients and families, providing supportive counseling, reviewing records and by making community visits as needed to ensure appropriate recommendations are made
- Actively participated in the treatment and disposition planning for assigned clients that are inpatient at state intermediate care units as well as other community hospitals
- Supported clients in the performance of daily tasks by assisting in the acquisition of entitlements and by networking with other social service agencies to maximize the consumer's potential for independent living
- Involved all clients and when appropriate, family members, in the process of service planning according to established Case management guidelines and timeframes
- Ensured that all billing documents and supporting documentation are completed in a timely manner by meeting designated deadlines and responding to audit tools
- Assumed responsibility for all clinical record and MHIS documentation requirements by recording and submitting information in a thorough and timely manner so that other service providers are aware of treatment provided and so that the medical record is in compliance with agency standards
- Provided transportation for clients by using a state vehicle or in private vehicle after discussion with supervisor
Complex Care Management CHW Supervisor
Brockton Neighborhood Health Center
07.2021 - 04.2024
- Responsible for ongoing mentorship such as guiding, reviewing, and approving the work rendered by the Care Management Community Health Workers
- Supervise community health workers in outreach, engagement, and retention activities to support the community-based, health and wellness initiatives
- Meetings to support the ongoing professional development and reviews weekly performance measures
- Foster team-building activities and ongoing teamwork
- Provide training to the CHWs on Arcadia and NextGen (BNHC EHR)
- Perform regular chart audit reviews of Arcadia and NextGen (BNHC EHR) to ensure compliance with documentation requirements and deadlines and provide timely feedback to the team for adjustments to be made
- Collaborate with Program Manager to facilitate meetings with community partner agencies
- Build partnerships with community organizations, service providers, and other entities to work collaboratively in support of BNHC patients
- Serving alongside the Manager by ensuring that all grant fiscal, administrative, and reporting requirements are met through relevant recording keeping and data gathering
- Responsible for participating in hiring, training, supervising, performance evaluation, disciplining, and guiding the professional development of the CHW staff
City of Somerville Contact Tracing Team Member
City of Somerville Health Department
12.2020 - 07.2021
- Call newly diagnosed patients
- Follow the script to inform patients about the importance of isolation
- Collect and record information on symptoms during the initial case interview
- Gather information that will help identify exposure origin
- Identify any social service needs and connect to social services
- Identify close contacts of diagnosed patients
- Call contacts of diagnosed patients
- Follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop
- Provide information about community testing procedures and locations
- Identify any social service needs and connect to social services
Assistant Director of Center House Employment Supports; Long Term Support Services
Bay Cove Human Services
01.2020 - 07.2021
- Supervision of assigned direct care staff to ensure daily operations of program activities and compliance to program schedules, Individual Service Plans, and standards of care
- Oversees all program coordination and management, and provides supervision and training for all program staff
- Assists with the hiring and termination of direct care staff
- Supervises, trains, and supports Direct Care Staff
- Facilitates assessments and meetings with program participants to develop ISP goals and objectives and to promote the development of self-determination and decision-making skills
- Develops tools to record data
- Develops and implements clinical and behavioral treatment plans
- Provides guidance and leads the team in crisis assessment, prevention and needed intervention
- Ensures compliance with DDS and CARF regulations, program mission and standards
- Ensures that programs are following all Federal, State and Local laws
- Maintains ongoing communication with relevant state agencies
- Maintains accurate programmatic documentation such as emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation assigned by the Director
- Implemented the cohort model program during the peak of the COVID-19 Pandemic
- Assisted the Director in running and establishing the Distribution Center for PPE needs for the entire agency
Adult Day Health Services Intern
Bay Cove Human Services
10.2019 - 02.2020
- Assisted the Director of Adult Day Services with the day-to-day task of running the facility
- Revamped the Facilities client’s filling system to meet MassHealth and EOHHS regulations
- Created/managed the ongoing agendas for the leading manager's interdisciplinary weekly meetings addressing incoming clients
- Assisted the Director of Adult Day Services in implementing public health programs within the facility
- Assist the Assistant Director of Adult Day Services with the running and establishing the Vietnamese Program within the facility
Community Health Worker
Vinfen Human Services/ MGH
07.2017 - 01.2020
- Created and fostered connections between persons living with Serious Mental Illness (SMI) and healthcare systems
- Supported persons living with SMI in their health goals
- Assisted/co-managed/co-led/assisted the operation of smoking cessation groups alongside a clinical psychologist, data analysts, and research assistants
- Assisted clinical Psychologists with creating and implementing Public Health Programs
Assistant Director
Vibrant Living
09.2017 - 08.2018
- Assisted Vibrant Living Director in leading Memory Café meetings
- Created a budget for items needed in the running of the Memory Café
- Developed stimulating age-appropriate activities for residents in the memory unit
- Cover front desk duties
- Market the Assistant living home to surrounding neighborhoods and community agencies
- Conduct caregiver meetings
Public Health Intern
Council on Aging
09.2016 - 09.2017
- Developed policy and program guidelines to implement a Memory Café
- Created a 12-month program start-up plan
- Research and identify community partners and establish a marketing plan to reach the intended target population
- Market council on ageing programs through public broadcasting
- Assist the Director with grant writing and proposals
Education
Master’s of Science Degree - Health Administration
Regis College
01.2020
Bachelor’s of Arts Degree - Public Health
Regis College
01.2017
Skills
- Electronic Data Capture (REDCap)
- Microsoft Office Applications
- Quantitative research
- Problem-solving
- Health disparities analysis
- Health promotion strategies
- Behavioral change interventions
- Health policy development
Languages
French
Native or Bilingual
Timeline
Adult Case Management Supervisor
Department of Mental Health
04.2024 - Current
Adult Case Manager
Department of Mental Health
03.2022 - 04.2024
Public Health Advisor
Center for Disease Control (CDC Contract)
01.2022 - Current
Complex Care Management CHW Supervisor
Brockton Neighborhood Health Center
07.2021 - 04.2024
City of Somerville Contact Tracing Team Member
City of Somerville Health Department
12.2020 - 07.2021
Assistant Director of Center House Employment Supports; Long Term Support Services
Bay Cove Human Services
01.2020 - 07.2021
Adult Day Health Services Intern
Bay Cove Human Services
10.2019 - 02.2020
Assistant Director
Vibrant Living
09.2017 - 08.2018
Community Health Worker
Vinfen Human Services/ MGH
07.2017 - 01.2020
Public Health Intern
Council on Aging
09.2016 - 09.2017
Bachelor’s of Arts Degree - Public Health
Regis College
Master’s of Science Degree - Health Administration
Regis College
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