Nisreen Alul
Richmond
Summary
Organized and dependable, Nisreen is a diligent caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Personal Caregiver
Tender Love & Care
01.2024 - Current
- Assisted clients in maintaining independence through consistent support and encouragement.
- Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
- Promoted client health by assisting with daily hygiene tasks, and regular exercise routines.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Facilitated smooth transitions between medical appointments, therapy sessions, and other activities as needed for the client''s overall wellness journey.
Personal Care Assistant
1st Adult And Pediatric Healthcare Services
10.2023 - 01.2024
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Supported clients' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Restaurant Hostess
Outback Steakhouse
04.2021 - 08.2022
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers.
Cashier
Panera Bread
06.2020 - 04.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Receptionist
Sthree Skincare
10.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Kept records in CRM to maintain customer data.
Receptionist
Atlantis Water Park
05.2019 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Monitored and screened visitors to verify accessibility
Education
High School Diploma -
Centreville High School
Clifton06.2021
Skills
- Care Plan Management
- Medication Organization
- Routine Management
- Compassionate Care
- Personal Hygiene Assistance
- Incapacitation Care
- Patient Care
- Behavior Redirection
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Caregiver
Tender Love & Care
01.2024 - Current
Personal Care Assistant
1st Adult And Pediatric Healthcare Services
10.2023 - 01.2024
Restaurant Hostess
Outback Steakhouse
04.2021 - 08.2022
Cashier
Panera Bread
06.2020 - 04.2021
Receptionist
Sthree Skincare
10.2019 - 03.2020
Receptionist
Atlantis Water Park
05.2019 - 09.2019
High School Diploma -
Centreville High School
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