N'Mari Jefferson
Chelsea
Summary
Customer-focused retail associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Scooper
Ben & Jerry’s
Boston
05.2026 - Current
- Served ice cream to customers with friendly and efficient service.
- Maintained cleanliness of scooping area and equipment throughout shifts.
- Operated cash register for processing customer transactions accurately.
- Followed health and safety guidelines while handling food products.
- Collaborated with team members to ensure smooth service during busy periods.
- Restocked supplies to support inventory management.
- Performed daily cleaning duties including mopping floors and wiping down counters.
Sales Associate
TJ Maxx, TJX Companies
Chelsea
09.2024 - 05.2026
- Processed customer transactions accurately and efficiently at the register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection and answered inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized merchandise displays to enhance shopping experience.
- Maintained stock levels and replenished shelves as needed.
- Answered incoming telephone calls to provide store, products and services information.
Education
Everett High School
Everett, MASkills
- Point of sale
- Food safety practices
- Customer service
- Inventory management
- Product merchandising
- Attention to detail
- Adaptable learning
Timeline
Scooper
Ben & Jerry’s
05.2026 - Current
Sales Associate
TJ Maxx, TJX Companies
09.2024 - 05.2026
Everett High School