Dedicated pharmacy technician skilled in medication management and patient education. Known for maintaining high standards of confidentiality and compliance, contributing to efficient pharmacy operations and exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Landscaper
Lobo Landscaping
North Dartmouth
04.2025 - Current
Cut and trimmed lawns using power mowers and edgers.
Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Cleaned up debris after completing jobsite tasks.
Weeded flower beds and vegetable gardens to remove unwanted vegetation.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Answered customer questions regarding care and general knowledge of landscape.
Applied mulch and burlap coverings to bushes and trees for winter.
Pharmacy Technician
CVS Pharmacy
New Bedford
02.2024 - 07.2025
Assisted customers with medication inquiries and prescription refills.
Managed inventory by stocking shelves and checking expiration dates.
Maintained cleanliness and organization of work area and pharmacy environment.
Entered prescription orders into computer system accurately and efficiently.
Collaborated with pharmacists to ensure proper medication management.
Educated patients on medication usage and potential side effects.
Verified insurance information for prescription coverage and processing.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Operated cash registers to accept payments from customers.
Answered telephones to respond to questions or requests.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Prepared prescription transfers to other pharmacies.
Supervisor
CVS Pharmacy
New Bedford
06.2022 - 07.2025
Supervised daily operations to ensure efficient workflow and customer satisfaction.
Trained new employees on company policies and store procedures.
Managed inventory levels and organized stockroom for easy access.
Conducted regular audits of merchandise to maintain accurate records.
Resolved customer complaints effectively to enhance service quality.
Monitored employee productivity to provide constructive feedback and coaching.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Collaborated with other departments to coordinate workflow processes between teams.
Education
High School Diploma -
New Bedford High School
New Bedford, MA
06-2023
Skills
Workflow coordination
Attention to detail
Confidentiality and HIPAA
Pharmacy law compliance
OTC recommendations
Billing support
Quality assurance and control
Prescription filling
Certification
State Pharmacy Technician Certification (
Nationals Pharmacy Technician Certification in September