Noah John Roach
Reading
Summary
Dedicated and motivated professional with a proven track record of consistently delivering exceptional customer service in fast-paced environments. Demonstrated expertise in creating a positive customer experience while ensuring efficient operations. Strong skills in effective communication, teamwork, and community engagement enable effective collaboration with colleagues and engagement with customers to meet their needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pizza Delivery Driver
Domino's Pizza | Restaurant Chain
12.2023 - 07.2024
- Provided prompt and courteous delivery service to customers, ensuring orders were delivered accurately and on time
- Upheld Domino's service standards by delivering orders with professionalism and a friendly demeanor
- Managed delivery logistics efficiently, optimizing routes to minimize delivery times and enhance customer satisfaction
- Demonstrated strong knowledge of menu items and promotions, assisting customers with selections and ensuring order accuracy
- Maintained cleanliness and organization of delivery vehicle, ensuring food safety and presentation standards were met
Community Service Associate
AutoZone | Automotive Retailer
02.2023 - 01.2024
- Offered exceptional assistance to the community through top-notch customer service and expert advice.
- Exhibit skill in identifying the right automotive components for customer needs.
- Fostered trust and loyalty with customers through individualized engagement.
- Team up with staff to ensure the store remains attractive and organized, enhancing customer experience.
- Conducted workshops aimed at educating customers on vehicle upkeep and safety measures.
Customer Service Representative
Cal's Creamery | Ice Cream Shop
07.2021 - 02.2023
- Demonstrated excellent customer service by serving ice cream products with a friendly and enthusiastic attitude
- Managed a high-volume, fast-paced environment, ensuring prompt and accurate order processing
- Maintained a clean and organized work area, contributing to a safe and appealing atmosphere for customers
- Collaborated closely with team members to streamline operations and minimize customer wait times
- Developed strong communication skills through interactions with customers, effectively addressing inquiries and resolving issues
Education
High school - Graduate
Reading Memorial High School
Reading, MA06.2023
Graduate Certificate - Practical Electrical
Franklin Cummings Technical School
Roxbury, MA08.2024
Skills
- Customer service excellence over 3 years
- Fast-paced environment management
- Effective communication
- Team collaboration
- Product knowledge (automotive and food service)
- Community engagement
- Problem-solving
- Time management
- Hands on Oriented
Certification
Practical Electrical Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pizza Delivery Driver
Domino's Pizza | Restaurant Chain
12.2023 - 07.2024
Community Service Associate
AutoZone | Automotive Retailer
02.2023 - 01.2024
Customer Service Representative
Cal's Creamery | Ice Cream Shop
07.2021 - 02.2023
High school - Graduate
Reading Memorial High School
Graduate Certificate - Practical Electrical
Franklin Cummings Technical School
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