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Dynamic Customer Service Representative with a proven track record at TTEC, excelling in technical support and client interaction. Skilled in Zendesk and VoIP, I deliver exceptional service under pressure, ensuring customer satisfaction and loyalty. My empathetic approach and attention to detail drive successful issue resolution and enhance the overall customer experience.

I've worked in customer service for about 10 years and i'm great with the public and a friendly person. i catch on quickly to new job tasks. I have good organization skills. i have some tax knowledge from filing my own taxes for the past several years. im good with computers, answering phones, scheduling appointments ect.

I personally consider myself to be a hard working person. As a Hispanic/Latina I have it in my blood the excitement to learn from new opportunities and put my all into everything I do. You might be wondering what makes you different from other applicants? Well let me start by saying that I am a very passionate person when I set my mind on something I don’t stop until I accomplish my goal and that definitely translates in my work. Any task I’m asked to do, I accomplish even if it’s something new, there’s always space for learning and improving. I am bilingual so if there’s anything that needs translation or someone needs my assistance I am here and happy to help! If you give me a chance you certainly won’t regret it I am a great asset for your business.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Nolan Rowe

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