Joseph Foley

• Physically prepped large cost shipments for International orders of medical equipment.
• Filed all customs forms and ensured all necessary shipping measures were done correctly down to the most miniscule details to prevent any delays in shipping to other countries.
• Maintained perfect warehouse inventory, streamlining distribution processes as much as possible to assure proper shipments every time.
• Use and proficiency of AX and SAP warehouse inventory systems. AES customs filings and Shipping Solutions software.
• Training of multiple teams in business to customer, business to business (both domestic and international) shipping, customer returns processing and use of heavy lifting equipment.
• Assisted in implementing warehouse safety protocols, maintaining a safe working environment for all staff members.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Maintained positive customer relationships by responding quickly to customer service inquiries including our online quoting process
• Directed merchandising, promotion and brand loyalty efforts by maintaining relationships with local businesses to direct customers to us for repairs.
• Still performed repair technician duties which includes fixing phones, tablets, computers and game consoles
• Managed inventory including ordering and verifying counts on parts and tools.
• Consistently stayed within top 50 stores out of over 800 in terms of profit.

• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Supervised between 20 to 30 associates at any given time, managing multiple duties across multiple departments.
• Drove sales by being knowledgeable about all products being sold, being able to find out anything not in my wealth of knowledge, and having pride in my ability to solve most issues.
• Oversaw training of all associates under my supervision to make sure store was run as safe, efficiently and friendly as possible.
• Attended daily management meetings to relay information between associates and upper management to ensure smooth daily operations.

Oversaw intake of vehicles at storage lot for holding.

Kept vehicles at sufficient levels of gas and oil.

Would drive vehicles within the lot to prevent rust build up on brakes and keep engine from accruing build up.