Norah Heling
Hopkinton,GA
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Nobull
Boston, MA
05.2026 - Current
- Assisted customers in product selection, enhancing the overall shopping experience.
- Maintained knowledge of product lines to provide accurate information to customers.
- Trained new associates on customer service protocols and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges, and refunds in accordance with store policy.
Dental Assistant
The Dentist at Hopkinton
Hopkinton, MA
05.2026 - Current
- Sterilized and organized dental instruments, ensuring compliance with safety and hygiene standards.
- Assisted in patient preparation and management during dental procedures to enhance patient comfort.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Barista
Starbucks
Milford, MA
01.2024 - 08.2025
- Prepared beverages and food items for customers.
- Utilized social skills to resolve customer interactions and address dissatisfaction effectively.
- Collaborated with coworkers and managers to foster a positive work environment.
- Maintained cleanliness of machines and workspace in compliance with health code standards.
Camp Counselor
Parks and Recreation Department
Hopkinton, Massachusetts
06.2022 - 08.2022
- Taught kids track fundamentals and promoted exercise benefits.
- Created engaging games and activities to foster children's participation.
- Addressed inappropriate behavior to maintain a positive atmosphere and created a safe environment for all the kids.
Education
High School Diploma -
Hopkinton High School
Hopkinton, MA06-2025
Bachelor of Science - Biology
University of Massachusetts, Amherst
Amherst, MA05-2029
Skills
- Sales expertise
- Customer service
- Cash register operation
- New hire training
- Product knowledge
- Team collaboration
- Conflict resolution
- Conversant in Spanish
- Communication skills
Accomplishments
- Honor roll all years of high school
- AP Scholar
- Teammate award given by cross-country coaches for the extraordinary efforts of support and positivity I provided
- Deans list
Affiliations
- Volunteer at Milford Humane Society for two years. Required taking care of cats from kittens to senior, friendly to feral, cleaning and feeding cats in need every Sunday.
- Volunteer at community harvest. Harvest vegetables and prepare farm land for planting. This food was served to homeless communities in the area.
- Varsity cross country athlete for four years. Built teamwork and community connections while learning how to keep a healthy mind and body.
- Spring track runner for three years. Continuation of my efforts to stay healthy while also trying out new activities and meeting more people.
- Babysitter for three years. Taught me valuable communication and problem solving skills with not only children but adults as well. Creating safe scenarios kids but also emotional safety with the parents by creating a trusting atmosphere.
Certification
- Certified Dental Assistant
- CPR certified through the Red Cross
Timeline
Sales Associate
Nobull
05.2026 - Current
Dental Assistant
The Dentist at Hopkinton
05.2026 - Current
Barista
Starbucks
01.2024 - 08.2025
Camp Counselor
Parks and Recreation Department
06.2022 - 08.2022
High School Diploma -
Hopkinton High School
Bachelor of Science - Biology
University of Massachusetts, Amherst