Noureddine Baki
MARRAKECH
Summary
Ramp Agent at Swissport, adept in load planning and customer service, enhanced on-time flight performance through efficient aircraft marshalling and baggage handling. Demonstrated leadership in coordinating ground crew activities, significantly minimizing departure delays. Committed to safety procedures and continuous skill improvement, embodying teamwork and problem-solving capabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Swissport
11.2022 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 7 daily flights.
- Increased on-time performance by swiftly marshalling aircraft in and out of gates as per schedule requirements.
- Loaded and unloaded cargo efficiently, minimizing delays in aircraft boarding process.
- Safeguarded passengers'' belongings by accurately sorting and prioritizing luggage according to flight schedules.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
Ramp Agent
Swissport
10.2018 - 01.2020
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 7 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated ground crew activities to complete objectives on schedule.
Education
No Degree - Science of Life And Earth
ELMAGHREB ELARABI High School
Marrakesh, Morocco06.2016
Skills
- Customer Service
- Problem-Solving
- Loading and unloading
- Team Leadership
- Heavy Lifting
- Dependable and Responsible
- Load Planning
- Safety Procedures
- Baggage handling
- Flexible Schedule
- Passenger Assistance
- Teamwork and Collaboration
- Willing to Learn
Certification
- computerized management, Excel Academy - 2018
Languages
Arabic
Native language
English
Intermediate
B1
French
Intermediate
B1
Timeline
Ramp Agent
Swissport
11.2022 - Current
Ramp Agent
Swissport
10.2018 - 01.2020
No Degree - Science of Life And Earth
ELMAGHREB ELARABI High School
Similar Profiles
Katharina LangleyKatharina Langley
Turnaround Coordinator at SwissportTurnaround Coordinator at Swissport
Atzhira SisnadosAtzhira Sisnados
Lead Ramp Agent at SwissportLead Ramp Agent at Swissport
Aydah DarwichAydah Darwich
Duty Manager at SwissportDuty Manager at Swissport