Adaptable individual with a versatile background in customer service and healthcare support. Known for exceptional teamwork and flexibility, ready to leverage experience to improve operational efficiency and guest experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Steaming Tender
Palmer, MA
02.2023 - Current
Delivered exceptional customer service to enhance dining experience and promote guest satisfaction.
Managed multiple tables efficiently, ensuring timely order taking and food delivery.
Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Maintained cleanliness and organization of dining area to comply with health standards.
Assisted in training new waitstaff on restaurant procedures and customer service best practices.
Recommended menu items based on guest preferences, increasing overall sales performance.
Internship Student
Baystate Wing Hospital
Palmer, MA
01.2024 - 05.2024
Assisted in patient intake processes, ensuring accurate information collection and documentation.
Supported nursing staff by preparing medical equipment and maintaining sterile environments.
Collaborated with team members to streamline patient flow within the facility, enhancing service efficiency.
Participated in training sessions to improve knowledge of hospital protocols and procedures.
Engaged with patients to provide comfort and support during their visits, enhancing overall experience.
Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.