Nygel Dickerson
Springfield
Summary
Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Capable of driving results and fostering team collaboration in diverse settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Self Checkout Host
Big Y
Springfield MA
10.2025 - Current
- Facilitated smooth customer transactions by assisting with self-checkout technology and troubleshooting issues.
- Ensured compliance with store policies and procedures to maintain a secure shopping environment.
- Monitored self-checkout stations for maintenance needs, reporting issues to management for timely resolution.
- Trained new employees on self-checkout operations and customer service best practices.
- Implemented strategies to rescue and allocate over $100 worth of groceries each week.
Shot Clock Tracker
Duggan Academy
Springfield, MA
12.2024 - Current
- Collaborated with cross-functional teams to optimize workflow processes related to tracking activities.
Grocery Stocker
Big Y
Springfield, MA
08.2023 - Current
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Organized storage areas to maximize space and improve accessibility of products.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Cashier
Big Y
Springfield, MA
08.2023 - Current
- Engaged with customers to foster positive relationships and enhance brand loyalty.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product information, enhancing overall service experience.
Camp Coach
Holyoke Community College
Holyoke, MA
07.2023 - 07.2023
- Developed and implemented safety protocols to ensure camper well-being during all activities.
- Assessed individual camper needs, adapting programs to promote personal growth and skill development.
Education
Bachelor of Business Administration - Management And Leadership
Western New England University
Springfield, MA05-2029
High School Diploma -
Duggan Academy
Springfield, MA06.2025
Skills
- Experienced in document and presentation software
- Cash handling expertise
- Reliability and punctuality
- Patience and empathy
- Time management
- Problem-solving
- Adaptable and flexible
- Excellent communication
Certification
Certified Personal Trainer
- CPT - Certified Personal Trainer
Timeline
Self Checkout Host
Big Y
10.2025 - Current
Shot Clock Tracker
Duggan Academy
12.2024 - Current
Grocery Stocker
Big Y
08.2023 - Current
Cashier
Big Y
08.2023 - Current
Camp Coach
Holyoke Community College
07.2023 - 07.2023
Bachelor of Business Administration - Management And Leadership
Western New England University
High School Diploma -
Duggan Academy