
Over three years of experience in call center customer service. I was appointed team leader when the leader was absent.
In Teleperformance I was coaching new agents. I also was responsible for the Ukraine refugee hotel bookings. I had four agents reporting to me in the project.
In Teleperformance I applied and was accepted for a Jump course for training in team management and coaching.
One to one sales experience and sales training.
Customer Service Agent for EV charging
Customer Service for alarm systems
Customer Service for hotel booking
Seasonal work with planting trees
One to one sales of alarm systems
In-depth view of end to end processes in a corporation, target setting, stakeholder analysis