Olivia Osborne
Beverly
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Home Organizer
Self-employed
Beverly
05.2025 - Current
- Declutter belongings and establish sustainable organizational habits
- Provide compassionate and judgment-free support
- Maintain confidentiality and professionalism while working in private homes
Nanny
Melissa Freeman
Winchester
08.2020 - 06.2025
- Maintained a clean and organized living space for the children
- Managed schedules effectively by coordinating activities, appointments, etc.
- Engaged in active listening, empathy, patience, and understanding
- Provided attentive and nurturing care for children, ensuring their safety at all times
Direct Care Staff
Bass River Inc.
Salem
10.2019 - 01.2020
- Assisted individuals to learn personal skills
- Implemented objectives established through an ISP
- Supervised & supported individuals during breaks/meals
- Participated in various program activities
Practicum Student
INSTITUTE OF PROFESSIONAL PRACTICE
Fitchburg
11.2015 - 12.2015
- Assisted with daily activities
- Practiced de-escalation skills
- Observed the manners in which counselors administer care for individuals with developmental disabilities
Education
Bachelor of Science - Psychology
FITCHBURG STATE UNIVERSITY
Fitchburg, MA12.2018
Skills
- Problem solving
- Time management
- Housekeeping tasks
- Active listening
- Compassionate support
- Attention to detail
Certification
- First-Aid
- CPR
Timeline
Professional Home Organizer
Self-employed
05.2025 - Current
Nanny
Melissa Freeman
08.2020 - 06.2025
Direct Care Staff
Bass River Inc.
10.2019 - 01.2020
Practicum Student
INSTITUTE OF PROFESSIONAL PRACTICE
11.2015 - 12.2015
Bachelor of Science - Psychology
FITCHBURG STATE UNIVERSITY
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