Olivia Fortier
Wakefield
Summary
Experienced with managing student programs and activities, ensuring smooth operations and enhanced engagement. Utilizes strong organizational and leadership skills to foster collaborative environment and support student success. Track record of effectively adapting to changing needs and priorities, consistently delivering positive outcomes.
Overview
7
7
years of professional experience
Work History
Landscape Worker
Jack Carr
05.2024 - Current
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
Front Desk Receptionist /Fitness Center Receptionist
Worcester State University
05.2024 - 05.2025
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Student Manager for Worcester State Lacrosse
Worcester State University/Kelly Downs
01.2023 - 05.2025
- Trained staff in department procedures and requirements to build a cohesive and successful team.
- Conducted regular performance evaluations of team members to identify areas for improvement and recognize outstanding contributions.
- Conducted performance evaluations for student employees, providing constructive feedback and guidance aimed at facilitating professional growth.
- Kept facility clean and neat with regular attention to maintenance demands.
- Arrived on time for every shift and prepared supplies for early morning activities.
Market Basket Cashier/Stocker
Market Basket
10.2018 - 01.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged, and displayed merchandise as required.
Education
Bachelor of Science - Psychology
Worcester State University
Worcester, MA05-2025
Skills
- Event planning
- Resource coordination
- Facilities management
- Team leadership
- Good judgment
- Schedule management
- Shift scheduling
Rich Korzec Athletic Service Award
The award is given to a senior student-athlete who goes above and beyond to serve the team and athletics department. The award was named in 2013 after former Men's Golf Coach and Associate Director of Facilities, Rich Korzec, who consistently went above and beyond the call of duty to serve his colleagues on and off campus.
Timeline
Landscape Worker
Jack Carr
05.2024 - Current
Front Desk Receptionist /Fitness Center Receptionist
Worcester State University
05.2024 - 05.2025
Student Manager for Worcester State Lacrosse
Worcester State University/Kelly Downs
01.2023 - 05.2025
Market Basket Cashier/Stocker
Market Basket
10.2018 - 01.2025
Bachelor of Science - Psychology
Worcester State University
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