Olivia Gaitsgory
Needham
Summary
Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Babysitter
Private Business
03.2020 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
IT Technician
Bryant University
10.2024 - 12.2024
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
Front Desk Receptionist
Framingham Premier Dental
05.2022 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Finance
Bryant University
Smithfield, RI05-2028
High School Diploma -
Needham High School
Needham, MA06-2024
Skills
- Listening skills
- Multi-tasking strength
- Customer service
- Teamwork and collaboration
- Goal oriented
- Relationship building
- Flexible schedule
- Strategic planning
- Negotiation tactics
- Task prioritization
Skills Description
When I come to work with people I like to set a positive attitude and mind whether or not I am feeling down or unhappy. I like to make people around me feel happy and feel like they are welcomed to do and act how they are comfortable to. That is when relationship building is driven in because to work in a positive environment you need to have those around you be comfortable with where they are and having the ability to ask for help. Active listening is a huge factor in something like sales, especially when a customer is having a difficult time with something they are in need of. That including, negotiation skills peaks through when customers are unsettled with something. I strive to be able to help and work around the person's needs.
Introduction
My name is Olivia Gaitsgory. I am a junior (11th grade) in High School. I strive to do my best in school and work alongside so I can fulfill my needs and wants in the future as well. I love to work alongside people and especially in a work environment that I have been longing to be in.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
IT Technician
Bryant University
10.2024 - 12.2024
Front Desk Receptionist
Framingham Premier Dental
05.2022 - 08.2024
Babysitter
Private Business
03.2020 - Current
Finance
Bryant University
High School Diploma -
Needham High School
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