Motivated with hands-on experience in business process transformation and childcare. Adept at problem solving and relationship building, contributing to effective workflow improvements and delivering quality care in dynamic environments.
Overview
3
3
years of professional experience
Work History
Intern
Semrush
Boston
06.2025 - Current
Member of the Business Process Transformation team, supporting initiatives that improve workflows
Activate SEO products for customers, ensuring subscriptions are completed correctly so the automation processes run smoothly
Prepare and provide information necessary to the quotes for monthly audits and SOX control requirements, ensuring accuracy
Collaborate closely with teammates to troubleshoot issues and communicate updates
Partner with sales representatives and internal stakeholders to resolve confusion and maintain alignment for the customers
Gained experience on using platforms such as Salesforce
Caregiver
Private Practice
Boston Area
10.2022 - Current
Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
Completed day-to-day duties accurately and efficiently.
Maintain a clean and organized environment to ensure the well-being of children under care
Provide emotional support and stability especially when a situations where a child is under stress
Develop strong relationships with a family establishing trust and rapport to provide quality childcare services