Olivia Manning
Worcester
Summary
Driven candidate with background in the hospitality industry. Skilled in manning high-volume environments and delivering excellent customer service. Flexible and excels under pressure.
Overview
5
5
years of professional experience
Work History
Host
Olive Garden
10.2023 - Current
- Answer customer questions about hours, seating, and menu information.
- Provide exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contribute to team success through effective communication and cooperation with coworkers and management.
Take-Out Server
Fazio's Ristorante
04.2020 - 09.2023
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained a professional and positive attitude under pressure while providing exceptional service even during peak times or challenging situations.
- Efficiently handled cash transactions and operated POS systems accurately.
Education
Bachelor of Science - Public Health
Worcester State University
Worcester, MA05.2025
Skills
- Multitasking proficiency
- Team player mentality
- Adaptable to change
- Exceptional communication
- Hospitality and accommodation
- Strong interpersonal skills
Timeline
Host
Olive Garden
10.2023 - Current
Take-Out Server
Fazio's Ristorante
04.2020 - 09.2023
Bachelor of Science - Public Health
Worcester State University
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