Olivia Mosher
Chelsea ,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Daycare Attendant
Park-9 Dog Care
Everett, MA
03.2026 - Current
- Provided thorough bathing services, ensuring cleanliness and comfort for pets.
- Handled nervous or anxious pets with patience and understanding, creating a positive experience for both animal and owner.
- Enhanced the salon''s reputation for quality pet care through meticulous grooming and attention to detail.
- Supervised daily activities and interactions of dogs to ensure safety and well-being.
- Maintained cleanliness and organization of facility, adhering to health and safety regulations.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Prepared and served meals according to individual feeding instructions while safely rotating dogs between playgroups during lunch.
DOG DAYCARE ATTENDANT/GROOMER
Common Dog
Everett, MA
08.2024 - 02.2026
- Gave animals proper attention to promote a secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Managed facility laundry, cleaning and restocking.
- Followed pet care instructions for dietary needs and medication regimens.
- Collected animal waste produced on walks/in daycare and discarded in trash or approved receptacles.
- Worked 7.5 to 9.5 -hour shifts with oversight of 50+ animals in kennels or play yard.
- Cleaned play yard regularly of waste and urine
- Observed dogs play patterns and habits to keep them safe in the owner's absence
- Applied time management skills while sticking to a tight schedule
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Fed, walked and bathed animals.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Implemented hygiene protocols, maintaining a clean and safe environment for pets and clients.
VETERINARY RECEPTIONIST
Neponset Animal Hospital
Boston, MA
08.2024 - 08.2024
- Answered telephone calls to book/confirm appointments, answer questions, and direct calls to staff.
- Greeted pet parents upon arrival
- Entered data from pet records into the computer system.
- Checked pets in and out of daycare/ boarding
- Processed lab samples and put in appropriate fridge
- Maintained a tidy and organized work area to comply with cleanliness standards.
- Checked pets in for vet appointments (scan medical records, pull appointment sheets, etc.)
BAKERY CLERK
Star Market
Boston, MA
11.2023 - 08.2024
- Answered customer questions about products and services, as well as helped locate merchandise.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained a tidy and organized work area to comply with cleanliness standards.
YARD ATTENDANT
The Common Dog
Everett, MA
04.2023 - 10.2023
- Gave animals proper attention to promote a secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Managed facility laundry, cleaning and restocking.
- Followed pet care instructions for dietary needs and medication regimens.
- Collected animal waste produced on walks/in daycare and discarded in trash or approved receptacles.
- Worked 7.5 to 9.5 -hour shifts with oversight of 50+ animals in kennels or play yard.
- Cleaned play yard regularly of waste and urine
- Observed dogs play patterns and habits to keep them safe in the owner's absence
- Applied time management skills while sticking to a tight schedule
DOG PEN ATTENDANT
Crate Escape
Charlestown, MA
03.2022 - 04.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Coordinated animal enrichment training to teach commands, and improve behaviors.
- Conformed schedule to optimize care for multiple pets and team members each day.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Managed facility laundry, cleaning and restocking.
- Followed pet care instructions for dietary needs and medication regimens.
- Collected animal waste produced on walks/in daycare and discarded in trash or approved receptacles.
- Worked 7.5 to 8.5 -hour shifts with oversight of 30+ animals in kennels or holding pens.
- Kept facility and facility washrooms clean and orderly
- Cleaned play yard regularly of waste and urine
- Observed dogs play patterns and habits to keep them safe in the owner's absence
- Logged in computer when dogs ate/ got medication
BARISTA
Cafe Nero
Boston, MA
10.2021 - 01.2022
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
CASHIER/BARISTA
Star Market
Boston, MA
06.2019 - 07.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol and tobacco sales.
MCAS TUTOR
City Of Chelsea
Chelsea, MA
11.2018 - 06.2019
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Provided early intervention assistance to struggling students.
- Integrated technology into sessions to further enhance student learning.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Supported students with helpful study habits and exam strategies.
- Provided appropriate learning materials for students.
Education
Massachusetts Manicurist License -
Jupiter Beauty Academy
Boston, MA07.2023
Business Management
Roxbury Community College
Boston, MAPsychology
Bunker Hill Community College
Charlestown, MA12 2020
High School Diploma -
Chelsea High School
Chelsea, MA06.2020
Skills
Coffee Machinery
Cash Flow Management
Computer experience
Computer Logging
Communications Strategies
Clean and Sanitize
Team Player
Beverage Preparation
POS System Operations
Cash Register Operation
Dependable and Responsible
Active Listening
Teamwork and Collaboration
Doggy Daycare
Dog enrichment
Dog Grooming
Nail Technology
Facility Laundry and Cleaning
Feeding and Watering
Prepare Food
Critical Thinking
Honest and Trustworthy
Regular Availability
Product Inventories
Dog Behavior
Outdoor Activities
Pet Waste Removal
Maintaining Clean Work Areas
Laundry Duties
- Sanitation
- Animal body language
- Basic dog obedience
- Pet first aid
- Safe nail trimming
- Canine CPR
- Heavy lifting
- Animal handling
- Nail extensions
- Appointment management
- Nail preparation
- Nail technology
LANGUAGES
Haitian Creole - Elementary
English - Native or Bilingual
Caribbean Patois - Limited Working
Certification
Pet CPR& First Aid
Timeline
Daycare Attendant
Park-9 Dog Care
03.2026 - Current
DOG DAYCARE ATTENDANT/GROOMER
Common Dog
08.2024 - 02.2026
VETERINARY RECEPTIONIST
Neponset Animal Hospital
08.2024 - 08.2024
BAKERY CLERK
Star Market
11.2023 - 08.2024
YARD ATTENDANT
The Common Dog
04.2023 - 10.2023
DOG PEN ATTENDANT
Crate Escape
03.2022 - 04.2023
BARISTA
Cafe Nero
10.2021 - 01.2022
CASHIER/BARISTA
Star Market
06.2019 - 07.2021
MCAS TUTOR
City Of Chelsea
11.2018 - 06.2019
Business Management
Roxbury Community College
Massachusetts Manicurist License -
Jupiter Beauty Academy
Psychology
Bunker Hill Community College
High School Diploma -
Chelsea High School