Olivia Riccio
Boston
Summary
Dynamic and detail-oriented International Relations major with a strong understanding of global politics, diplomacy, and international law. Skilled in research, cross-cultural communication, and policy analysis, with a passion for global affairs and conflict resolution. Proven ability to engage with diverse perspectives and work collaboratively in multicultural environments. Seeking opportunities to apply academic knowledge and analytical skills in international organizations, government agencies, or global consulting firms.
Overview
8
8
years of professional experience
Work History
Receptionist/Social Media
Skinkind Facial Spa
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Babysitting
01.2017 - Current
- Balance playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
- Fostered close relationships with children by discussing school, friends and hobbies
- Maintained updated list of emergency contact information and child’s health information in case of emergencies
Server
Cuckoo’s Nest
05.2022 - 08.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Provided respectful and courteous bussing services while operating within active dining rooms
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables
Hostesses/Busser
Nancy’s Rosemary and Sage
06.2019 - 01.2022
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Provided respectful and courteous person services while operating within active dining rooms
Student Representative
Suffolk Student Philanthropy Center
09.2021 - 12.2021
- Serve as an ambassador by establishing a good rapport with alumni and serving as a source of information on current academic programs, campus developments, events, and student life at Suffolk University
- Worked with other representatives and a team oriented environment
- Contact constituents to acquire, renew, and increase alumni participation
Youth Basketball Coach
Clinton Parks and Recreation
12.2018 - 02.2019
- Created a fun, safe environment and atmosphere
- Provided instruction to children and youth in fundamentals of basketball
- Conveyed rules and regulations clearly, promoting better understanding among players
- Acted as a positive role model for team participants and in the community
Education
Bachelor of Arts -
Suffolk University
Boston, MA05-2025
Skills
Software: Rstudio, PowerPoint, Microsoft Excel
Language: English- Native, Spanish- In progress
Additional Information
Volunteer Experiences:
Summer Special Olympics Volunteer
New Haven, CT (Annual, July 2018- Present)
Clinton Town Beach Clean Up
Clinton, CT (Annual, September 2015- Present)
Animal Shelter Volunteer
Madrid, Spain (January-May 2023)
Timeline
Receptionist/Social Media
Skinkind Facial Spa
07.2024 - Current
Server
Cuckoo’s Nest
05.2022 - 08.2023
Student Representative
Suffolk Student Philanthropy Center
09.2021 - 12.2021
Hostesses/Busser
Nancy’s Rosemary and Sage
06.2019 - 01.2022
Youth Basketball Coach
Clinton Parks and Recreation
12.2018 - 02.2019
Babysitting
01.2017 - Current
Bachelor of Arts -
Suffolk University
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