Overview
Work History
Education
Skills
Awards
Timeline
Generic

Olivia Satterfield

Tewksbury

Overview

5
5
years of professional experience

Work History

Assistant Manager

Demoulas Market Basket
08.2020 - Current

Help customers by kindly answering questions and directing them to the right service options to ensure their satisfaction
Organize staff of different departments to appropriate work stations in the checkout area
Answer customer and employee questions about merchandise, pricing, food-services, and payment options


Substitute Teacher

Lowell Public Schools
01.2024 - 06.2025

Create and maintain a safe, productive learning environment for K-12 students of all backgrounds

Teach supplied material in lessons or small groups on subjects including math, science, reading, and writing

Attend to specific needs of students in material comprehension and social emotional struggles

Assist lead teachers in lesson structuring and preparation


Barista

Blank Street
10.2024 - 05.2025

Crafted hand-made espresso and tea drinks based on customers' desired choices

Prepare food and beverage ingredients efficiently while maintaining proper sanitation and food safety procedures

Developed meaningful customer relations through eagerness to ensure customer satisfaction with the service and products

Barista

Caffe Nero
03.2024 - 05.2024

Actively listen to customers' preferences for hand-crafted Italian-based espresso beverages

Serve food and drink orders with accuracy and efficiency while maintaining customer rapport

Delegate responsibility by fairly distributing closing tasks through open communication with coworkers


Education

Bachelor of Arts - Psychology

Emmanuel College
Boston
05-2026

Skills

  • POS System, Microsoft Word, Google Space
  • MA Seal of Biliteracy in Spanish and English (2023)
  • Customer service
  • Hospitality
  • Child care

Awards

MA Seal of Biliteracy in Spanish and English

John and Abigail Adams Scholarship

Timeline

Barista

Blank Street
10.2024 - 05.2025

Barista

Caffe Nero
03.2024 - 05.2024

Substitute Teacher

Lowell Public Schools
01.2024 - 06.2025

Assistant Manager

Demoulas Market Basket
08.2020 - Current

Bachelor of Arts - Psychology

Emmanuel College
Olivia Satterfield