Olivia Seitz
Tavern in the Square
Woburn
3
years of professional experience
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Ready to use and develop more communication and customer service skills in new server role.
Work History
Server
3 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables and prioritized guest needs effectively.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Upsold menu items to increase overall sales performance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Hostess
1 Year 2 Months- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed reservation systems to optimize seating arrangements and guest flow.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained new hosts on operational procedures and customer service protocols.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered phone calls to take orders, give information and document reservations.
TEAM Summer Intern
2 Months- Interacted with members at the camp to help with their engagement in Club activities
- Ensured safety and enjoyment for the children
- Supported staff in maintaining facility cleanliness and safety standards to ensure a welcoming environment.
- Participated in training sessions to improve personal skills and knowledge within youth development initiatives.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
High School Diploma
Skills
POS operation
Exceptional customer service
Guest interaction
Team collaboration
Strong work ethic
Team player
ACHIEVEMENTS
Freshman History Academic Award, 2023 and 2024 Season of Tennis Coach’s Award, National Honors Society, Varsity Soccer “Unsung Hero” Award, Middlesex County Player of the Year Award (Tennis), Seal of Biliteracy, High School Magna Cum Luade, President's List 1st Two Semesters of Freshman Year
Timeline
Server
Tavern in the Square
05.2026 - CurrentRead More
Hostess
Tavern in the Square
11.2024 - 01.2026Read More
TEAM Summer Intern
James L. McKeown Boys & Girls Club
06.2023 - 08.2023Read More
Woburn Memorial High School
High School Diploma
Read More