Olivia Warren
Salem
Summary
Friendly and reliable host with experience working in Salem’s busy October tourist season. Comfortable handling long lines, constant guest interactions, and fast-paced shifts while keeping a positive, welcoming attitude. Strong communication and organizational skills from coordinating seating, managing waitlists, and helping guests feel taken care of. Ready to bring those people skills, patience, and ability to stay calm under pressure into a new role focused on organization and cleanliness.
Overview
2
2
years of professional experience
Work History
Host
Bambolina Restaurant
02.2024 - Current
- Greeted and welcomed guests, ensuring a positive first impression of restaurant atmosphere.
- Managed reservations and seating arrangements, optimizing flow during peak dining hours.
- Assisted in training new hosts on customer service standards and operational procedures.
- Handled guest inquiries and concerns, providing timely resolutions to enhance satisfaction.
- Maintained cleanliness and organization of front-of-house areas to uphold restaurant standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Salem High School
Salem, MA06-2027
Skills
- Guest relations
- Time management
- Attention to detail
- Multi-tasking capabilities
- Team collaboration
- Customer service
Timeline
Host
Bambolina Restaurant
02.2024 - Current
High School Diploma -
Salem High School