Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ollie DeBarge

Ollie DeBarge

Longmeadow

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Walmart. Proven expertise in online order processing and product recommendations, complemented by patience and empathy. Successfully enhanced customer satisfaction through personalized shopping experiences, while maintaining a keen awareness of inventory and product availability.

Overview

2
2
years of professional experience

Work History

Online Personal Shopper

Walmart
10.2024 - 01.2025

Fulfilling online orders for customer pickup or delivery

  • Resolved customer inquiries related to products, availability, and pricing.
  • Communicated with team members to coordinate order pickups and deliveries.
  • Maintained product knowledge to provide recommendations and enhance shopping experience.
  • Monitored inventory levels to ensure product availability for online orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.

After School Counselor

Gateway Regional School District
01.2023 - 04.2023
  • Facilitated engaging activities to promote social skills and teamwork among students.
  • Assisted in maintaining a safe and supportive environment for participants during programs.
  • Monitored student behavior, providing guidance and conflict resolution when necessary.
  • Adapted activities to accommodate diverse interests, fostering inclusivity within the group.
  • Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
  • Built productive, lasting connections with individual students.
  • Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
  • Encouraged leadership skills among students through team-building exercises and project-based learning opportunities.
  • Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.

Education

Associate of Arts - Visual Arts

Holyoke Community College
Holyoke, MA
05-2028

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Online order processing
  • Activity planning
  • Shipping and receiving packages
  • Childcare experience
  • Product recommendations
  • Valid Driver's license
  • Clean driving record
  • Creative thinking
  • Personal assistance
  • Problem-solving
  • Order coordination
  • Product awareness
  • Purchase recommendations

Interests

  • Music
  • Watching Movies and TV Shows
  • Dancing
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Blogging/Vlogging
  • Crafting and DIY Projects
  • Knitting and Crocheting
  • Drawing and Painting

Timeline

Online Personal Shopper

Walmart
10.2024 - 01.2025

After School Counselor

Gateway Regional School District
01.2023 - 04.2023

Associate of Arts - Visual Arts

Holyoke Community College
Ollie DeBarge