Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omar Santos Ramirez

Lynn

Summary

Motivated manager with strong problem-solving, team leadership, and customer relations skills. Capable of making independent decisions and exercising sound judgment to drive company success. Dedicated to enhancing employee engagement through training, monitoring, and morale-building initiatives. Quick learner who thrives in new environments and is committed to ongoing growth.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

AutoZone
12.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supported inventory management tasks, including loading, unloading, and organizing auto parts.

Front End Associate, Trainer

Target
09.2022 - 12.2024
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Maintained efficient cash register operations by accurately counting money, separating charge slips, and balancing drawers during opening and closing procedures.
  • Maintained a consistent focus on floor moves, merchandising, and display maintenance to optimize organization and stock levels in sales areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.

Front End Associate, Cashier

Walmart
09.2020 - 08.2022
  • Ensured customer satisfaction by efficiently handling returns and exchanges.
  • Supported customers by offering required product knowledge.
  • Displayed exceptional problem-solving skills in managing customer complaints and inquiries.
  • Conducted routine opening and closing activities following standard operating procedures.
  • Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
  • Educated new front-end associates on proper checkout procedures and the effective delivery of customer service.
  • Carried out responsibilities such as floor moves, merchandising, display maintenance and housekeeping to keep sales areas stocked, organized and updated.

Education

Certificate - Basic Electricity

The Peterson School
08-2024

High School Diploma -

Classical High School
Lynn, MA
06-2024

Skills

  • Valid MA driver's license
  • Spanish translation
  • Collaborative team member
  • Time Management
  • Efficient at acquiring new skills
  • Effective listening
  • Equipment Maintenance
  • Experience in implementing safety standards
  • Customer service and engagement
  • Staff supervision

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Store Manager

AutoZone
12.2024 - Current

Front End Associate, Trainer

Target
09.2022 - 12.2024

Front End Associate, Cashier

Walmart
09.2020 - 08.2022

High School Diploma -

Classical High School

Certificate - Basic Electricity

The Peterson School

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Omar Santos Ramirez