Oscar Costa

•Generated leads through door-to-door outreach for state program.

•Promoted favorable perception of program and company.

•Communicated program benefits clearly and simply.

•Secured leads through direct door-to-door engagement. As well as retail events

•Demonstrated company values and product benefits professionally.

•Demonstrated deep product knowledge through clear explanations.

•Communicate frequently with coworkers to ensure teams overall goals are hit

• Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
• Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
• Improved ticket times by closely monitoring and prioritizing urgent orders.
• Enhanced communication between front of house and kitchen to ensure seamless order management and fulfillment.

•Maintained a clean and sanitary environment for one of the state’s top rated cafes.

•Maintained seasonal groundskeeping duties.

•Accepted and helped manage deliveries for retail, office, and restaurant deliveries

• Unloaded semi trucks safely and efficiently at a rate of nearly 1000 packages per hour.
• Collaborate with co workers to overcome obstacle and hit goals
• Surpassed performance benchmarks during peak season.

• Maximize turns per table

•Set accurate expectations for wait time

•Evenly distribute guests among servers and effectively communicate with front of house and kitchen to prevent back ups