ouafaa elmaazi
CASABLANCA,ain sebaa
Summary
I am a hardworking individual committed to learning and mastering my work. I have experience working in various fields, including pharmacy, sales, and customer service. With my quick learning abilities and enthusiastic approach to new challenges, I can adapt to any role.
. Detail-oriented Pharmacy Assistant proficient in payment processing and computer updates. Fast learner and quickly adaptable to new programmes, procedures or guidelines.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Pharmacy assistant
NASRI RACHID
CASABLANCA, HAY HASSANI
2019.01 - 2022.12
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Retained pharmacy stock knowledge to provide helpful customer advice.
- Stored medicines in appropriate temperature-controlled conditions to maintain quality.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Carried out day-to-day duties accurately and efficiently.
- Consistently arrived at work on time and ready to start immediately.
- Completed customer orders with speed and accuracy.
Commercial assistant
Club Miami" Fitness
CASABLANCA, AIN DIAB
2015.01 - 2016.01
- Increased new business through strategic networking and cold calling.
- Tracked customer satisfaction rates and resolved reported complaints.
- Built rapport with new and existing customers to boost client retention.
- Achieved monthly sales and performance KPIs for improved team success.
Education
Baccalaureate in Modern Literature - Modern Literature
from Ibnou El Haytham High School in Hay Hassani,
Casablanca hay hassani 2012.09 - 2013.01
Technician Diploma in International Trade OFPPT - COMMERCE
OFPPT Hay Hassani in Casablanca
Casablanca 2013.09 - 2015.06
Skills
- Prescription dispensing
- Exceptional attention to detail
- National and regional regulations
- Customer service
- Computer savvy
- Formulary verification
- Payment processing
Languages
English
Intermediate
Arabic
Advanced
French
Upper intermediate
Timeline
Pharmacy assistant
NASRI RACHID
2019.01 - 2022.12
Commercial assistant
Club Miami" Fitness
2015.01 - 2016.01
Technician Diploma in International Trade OFPPT - COMMERCE
OFPPT Hay Hassani in Casablanca
2013.09 - 2015.06
Baccalaureate in Modern Literature - Modern Literature
from Ibnou El Haytham High School in Hay Hassani,
2012.09 - 2013.01