Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

ouafaa elmaazi

CASABLANCA,ain sebaa

Summary

I am a hardworking individual committed to learning and mastering my work. I have experience working in various fields, including pharmacy, sales, and customer service. With my quick learning abilities and enthusiastic approach to new challenges, I can adapt to any role.

. Detail-oriented Pharmacy Assistant proficient in payment processing and computer updates. Fast learner and quickly adaptable to new programmes, procedures or guidelines.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work history

Pharmacy assistant

NASRI RACHID
CASABLANCA, HAY HASSANI
01.2019 - 12.2022
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Retained pharmacy stock knowledge to provide helpful customer advice.
  • Stored medicines in appropriate temperature-controlled conditions to maintain quality.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Completed customer orders with speed and accuracy.


Commercial assistant

Club Miami" Fitness
CASABLANCA, AIN DIAB
01.2015 - 01.2016
  • Increased new business through strategic networking and cold calling.
  • Tracked customer satisfaction rates and resolved reported complaints.
  • Built rapport with new and existing customers to boost client retention.
  • Achieved monthly sales and performance KPIs for improved team success.

Education

Baccalaureate in Modern Literature - Modern Literature

from Ibnou El Haytham High School in Hay Hassani,
Casablanca hay hassani
09.2012 - 01.2013

Technician Diploma in International Trade OFPPT - COMMERCE

OFPPT Hay Hassani in Casablanca
Casablanca
09.2013 - 06.2015

Skills

  • Prescription dispensing
  • Exceptional attention to detail
  • National and regional regulations
  • Customer service
  • Computer savvy
  • Formulary verification
  • Payment processing

Languages

English
Intermediate
Arabic
Advanced
French
Upper intermediate

Timeline

Pharmacy assistant

NASRI RACHID
01.2019 - 12.2022

Commercial assistant

Club Miami" Fitness
01.2015 - 01.2016

Technician Diploma in International Trade OFPPT - COMMERCE

OFPPT Hay Hassani in Casablanca
09.2013 - 06.2015

Baccalaureate in Modern Literature - Modern Literature

from Ibnou El Haytham High School in Hay Hassani,
09.2012 - 01.2013

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ouafaa elmaazi