Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ouafae Lahlafi

Digital Marketing Manager
Fes

Summary

Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Digital manager

FARAH DIGITAL
06.2020 - 06.2022
  • Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
  • Administered marketing calendar and posted new content to coincide with new product and service releases.
  • Created engaging content optimized for specific platforms and intended audience.
  • Designed and implemented digital, web and social strategies to align with client business goals.
  • Created social media content with consistent content and tone.
  • Increased customer engagement through social media.
  • Successfully launched offline and online consumer targeting and marketing strategy.

Real estate agent

01.2019 - 01.2020
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Manager and auditor and secret customer in

Greenhouse” Fez
01.2019 - 01.2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.

Receptionist

Riad Dar Mehdi
01.2017 - 01.2018
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Responded to inquiries from callers seeking information.

Receptionist

Riad Rocco
01.2016 - 01.2017
  • Key skills - Good communication and interpersonal skills - Good time management skills - Ability to work under pressure - Creativity in solving problems
  • Languages - High commitment in teamwork - Arabic : native ( written and spoken)
  • French : fluent ( written and spoken)
  • English : fluent ( written and spoken)
  • Spanish : Basic ( basic written, advanced spoken )
  • Hobby - Writing stories - Cooking - Modern american literature - Art and history of ancient Roman and Greece
  • Participated in team-building activities to enhance working relationships.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Collaborated with team members to achieve target results.

Education

The Faculty of Letters-Sais English Studies Branch
01.2013 - 01.2017

certificate of the technician specialized - computer networks

ISTA ADARISSA
01.2012 - 01.2013

baccalaureate - experimental sciences, physical

khaldoun high school
01.2011 - 01.2012

Skills

Social media expert

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Interests

Blogging

Volunteering and community involvement

Sports

Learning languages

Photography

Timeline

Digital manager

FARAH DIGITAL
06.2020 - 06.2022

Real estate agent

01.2019 - 01.2020

Manager and auditor and secret customer in

Greenhouse” Fez
01.2019 - 01.2020

Receptionist

Riad Dar Mehdi
01.2017 - 01.2018

Receptionist

Riad Rocco
01.2016 - 01.2017

The Faculty of Letters-Sais English Studies Branch
01.2013 - 01.2017

certificate of the technician specialized - computer networks

ISTA ADARISSA
01.2012 - 01.2013

baccalaureate - experimental sciences, physical

khaldoun high school
01.2011 - 01.2012
Ouafae LahlafiDigital Marketing Manager