Oumama Lahkim
Chelsea
Summary
Care coordinator with experience supporting members through care planning, service coordination, referrals, follow up . Skilled in helping members connect with medical, behavioral health, transportation, housing, food, and community resources. Strong ability to communicate with members, families, providers, and community partners to identify needs, reduce barriers, and support members goals, currently completing a certificate in EHR.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Care Coordinator
Caring heart services
Boston
01.2026 - Current
- Coordinated patient care plans with healthcare providers and families.
- Managed scheduling and appointment logistics for patients and staff.
- Facilitated communication between patients and multidisciplinary teams.
- Educated clients on available resources and services within their communities.
- Scheduled appointments for clients with appropriate medical specialists.
Caregiver
Careforth
Boston
02.2024 - 12.2025
- Assisted clients with daily living activities and personal care needs.
- Collaborated with healthcare professionals to support client health plans.
- Provided companionship and emotional support to enhance client quality of life.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Coordinator
Gate Gourmet
Boston
02.2023 - 02.2024
- Coordinated daily operations for food preparation and delivery services.
- Assisted in inventory management and stock replenishment processes.
- Communicated with team members to ensure efficient workflow and service delivery.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Education
Electronic Health Records - Electronic Health Records Training
Ashworth College
Norcross, GA 10.2025 - 04.2026
Community Health Worker - Community Health Worker Training
Cambridge Hospital (CHA)
10.2024 - 03.2025
Bachelor - Psychology
Hassan 2 university of Casablanca
03.2017 - 06.2020
Skills
- care coordination
- communication & member engagement
- knowledge of community resources
- documentation & follow-up
Languages
Arabic
Professional
A1
French
Professional
A1
Timeline
Care Coordinator
Caring heart services
01.2026 - Current
Electronic Health Records - Electronic Health Records Training
Ashworth College
10.2025 - 04.2026
Community Health Worker - Community Health Worker Training
Cambridge Hospital (CHA)
10.2024 - 03.2025
Caregiver
Careforth
02.2024 - 12.2025
Coordinator
Gate Gourmet
02.2023 - 02.2024
Bachelor - Psychology
Hassan 2 university of Casablanca
03.2017 - 06.2020