OUSSAMA AIMOUCH
Rabat,RAB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Équipier Polyvalent
Mac Donald
Rabat, Rabat-Sale-Zemmour-Zaer
02.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Delivered products to customer locations on time.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Conseiller De Vente
Miniso
Rabat, Rabat-Sale-Zemmour-Zaer
01.2022 - 06.2023
- Organized kitchen operations and ensured that all staff were aware of the daily tasks.
- Prepared hot and cold food items, such as soups, salads, sauces, pastries, and desserts.
- Assisted senior chefs in recipe development and menu planning.
- Maintained cleanliness in the kitchen by adhering to hygiene regulations.
- Created innovative recipes to keep up with current trends in culinary arts.
- Coordinated with other departments regarding special requests or modifications.
- Followed instructions provided by executive chef during service periods.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Liaised closely with kitchen and front-of-house personnel.
Education
Licence D’étude Fondamentales En Droit Privé Arabe - Droit Privé Arabe
Université Mohamed V Souissi Rabat
Rabat Souissi 06.2022
Bachelor of Science - Sciences De La Vie Et De La Terre
El Mansour Dahbi
Rabat Cym 06.2018
Skills
- Calm Under Pressure
- Collaboration
- Problem Resolution
- Team Building
- Customer Relations
- Recordkeeping
- Multitasking
- Data Entry
Accomplishments
- 2021 : Licence en Droit privé Arabe à la Faculté Med V souissi Rabat
- 2017-2018 : Baccalauréat, SVT au Lycée El Mansour Dahbi
- 2020-2021 : Formation à l’infographie
- 2020 : Permis de conduire B
- 15 jrs : Formation au Centre d’appel
- 1 an : Travail Vendeur à Marjane
- Word
- Excel
- Traitement de Texte
- Arabe : lu, écrit et parlé
- Français : Moyen
- Anglais : Passable
- Capacité de travail
- Sport
- Musique
- Voyage, Célibataire, Marocain : RUE 19
Languages
English
Elementary
A2
French
Elementary
A2
Arabic
Proficient
C2
Work Preference
Job Search Status
Networking onlyWork Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
د.م.30/hr - د.م.1000/hrTimeline
Équipier Polyvalent
Mac Donald
02.2022 - 08.2023
Conseiller De Vente
Miniso
01.2022 - 06.2023
Licence D’étude Fondamentales En Droit Privé Arabe - Droit Privé Arabe
Université Mohamed V Souissi Rabat
Bachelor of Science - Sciences De La Vie Et De La Terre
El Mansour Dahbi