Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Oussama Regrai

Oussama Regrai

AIT MELLOUL

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Papillon Bleu SARL
08.2023 - 06.2025
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Utilised excellent communication skills to provide detailed product information.

Customer Service Assistant

All Domestic Rounds
02.2021 - 07.2023
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Education

Bachelor of Business Administration - Business Management

University Ibn Zohr
06.2023

A-Levels - Economics

Mohamed Al Baqali High School
06.2020

Skills

  • Customer Service & Guest Experience
  • Time Management & Flexibility
  • Professional Grooming Standards
  • Team Collaboration in High Pressure Environments

Languages

Arabic
Native
English
Proficient
C2
French
Proficient
C2

Timeline

Sales Assistant

Papillon Bleu SARL
08.2023 - 06.2025

Customer Service Assistant

All Domestic Rounds
02.2021 - 07.2023

A-Levels - Economics

Mohamed Al Baqali High School

Bachelor of Business Administration - Business Management

University Ibn Zohr

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Oussama Regrai