Pamela Victoria Chakombera
Framingham
Summary
Offering strong foundation in counseling principles, along with genuine passion for helping others and willingness to learn and develop within supportive environment. Brings ability to quickly grasp new concepts and apply them effectively, coupled with strong communication and empathetic listening skills. Ready to use and develop problem-solving and interpersonal skills in Rehabilitation Counselor role.
Overview
9
9
years of professional experience
Work History
Rehabilitation Counselor
New England Centre for Children
03.2024 - Current
- Implementing individual students clinical, educational, vocational, and daily living skills objectives.
- Developing curricula and provide instruction to maximize individuals skills and independence.
- Plan, implement and evaluate education, clinical and other therapeutic programs for each assigned case.
- Analyzing individual behavior and collect data to promote student independence.
- Recording and compiling all necessary behavioral, educational, vocational, and daily living skills data.
Healthcare Support Worker
Golden Living Care Services Ltd
06.2023 - 02.2024
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Kept accurate records for client files and handled related paperwork.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Collaborated with interdisciplinary team members to develop individualized care plans that addressed the unique needs of each patient.
- Utilized strong organizational skills to manage multiple tasks efficiently while maintaining a high level of attention to detail in documentation.
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Participated in continuing education opportunities to expand knowledge base and improve overall patient care outcomes.
Trainer
GK Healthcare Consultancy Training Ltd
04.2023 - 02.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
- Conducting feedback surveys and researching new teaching methods
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
Support Worker
Serenity Integrated Care Ltd
11.2022 - 02.2024
- Developing and maintaining support plans, including risk assessments.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Research Assistant
Various Researches
01.2016 - 12.2020
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
- Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
- Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
- Translated research findings into actionable recommendations, influencing policy and practice.
- Analyzed complex data sets to uncover critical insights, driving direction of research projects.
- Customized research instruments to better capture nuanced data, enriching depth of research analysis.
Human Resources Intern
Zimbabwe Electricity Transmission Distribution Com
01.2018 - 12.2019
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.
- Developed training materials that contributed to professional growth of staff members.
Education
Master of Science - Counselling Psychology
Great Zimbabwe University
Masvingo, ZW01-2020
Bachelor of Science - Psychology
Midlands State University
Gweru, ZW11-2016
Skills
- Disability knowledge
- Assessment interpretation
- Case management expertise
- Professional ethics
- Multicultural competence
- Behavioral intervention
- Adaptive technology proficiency
- Stress management techniques
- Care planning
- Performance appraisals
- Staff management
- Progress monitoring
- Case management
Timeline
Rehabilitation Counselor
New England Centre for Children
03.2024 - Current
Healthcare Support Worker
Golden Living Care Services Ltd
06.2023 - 02.2024
Trainer
GK Healthcare Consultancy Training Ltd
04.2023 - 02.2024
Support Worker
Serenity Integrated Care Ltd
11.2022 - 02.2024
Human Resources Intern
Zimbabwe Electricity Transmission Distribution Com
01.2018 - 12.2019
Research Assistant
Various Researches
01.2016 - 12.2020
Master of Science - Counselling Psychology
Great Zimbabwe University
Bachelor of Science - Psychology
Midlands State University
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