Parthiv Modi
Boston
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
3
3
years of professional experience
Work History
Food Service Worker
SUBWAY®Restaurants
04.2024 - 09.2024
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Supervise and enhance work of 4-person team preparing more than 100 subs per day
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
Canteen Service Manager
Veer Narmad South Gujarat University
03.2022 - 02.2024
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Implemented strategies to increase customer service satisfaction ratings.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Analyzed service reports to identify areas of improvement.
Education
Bachelor of Science - Computer Science
Veer Narmad South Gujarat University
Surat, Gujarat, India04-2024
Master of Science - Computer Science
Northeastern University
Boston, MA04-2027
Skills
- Work station setup
- Food assembly
- Work station sanitation
- Order review
- Strong work ethic
- Inventory management
- Multitasking
- Positive attitude
- Problem-solving
Timeline
Food Service Worker
SUBWAY®Restaurants
04.2024 - 09.2024
Canteen Service Manager
Veer Narmad South Gujarat University
03.2022 - 02.2024
Bachelor of Science - Computer Science
Veer Narmad South Gujarat University
Master of Science - Computer Science
Northeastern University
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