Patchararada Daechavimolnut
Everett
Summary
Accomplished Manager with a proven track record at Thailand International Corporation, enhancing customer satisfaction and employee productivity. Skilled in customer relationship management (CRM) and team leadership, I significantly improved service delivery and operational efficiency. Expert in implementing cost-saving measures, leading to increased revenue and streamlined financial processes.
Overview
23
23
years of professional experience
Work History
Manager
Thailand International Corporation
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Inflight Supervisor
ThaiAirAsia
02.2007 - 03.2023
- Enhanced customer satisfaction by ensuring timely and efficient service during flights.
- Coordinated meal services efficiently while accommodating passengers'' dietary needs or requests whenever possible.
- Evaluated team performance, providing constructive feedback to foster continuous improvement of the inflight experience.
Cook
Rum Ruay Co., Ltd.
05.2019 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Finance Executive
SPA Holding Co., Ltd.
10.2001 - 01.2007
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Implemented financial systems that increased efficiency in reporting, budgeting, and analysis tasks.
- Enhanced company cash flow with diligent accounts receivable management and timely collections.
- Increased revenue by identifying and implementing cost-saving measures in financial processes.
Education
Certificate - Business Administration And Management
Computer System Institute
Charlestown, MA12-2023
Bachelor of Arts - Business Administration ( Finance And Banking)
Suan Sunandha Rajabhat University
Bangkok08-2001
High School Diploma -
Suankularb Wittayalai Nonthaburi School
Nonthaburi03-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Customer relationship management (CRM)
- Budget control
- Business planning
Timeline
Manager
Thailand International Corporation
01.2024 - Current
Cook
Rum Ruay Co., Ltd.
05.2019 - 07.2021
Inflight Supervisor
ThaiAirAsia
02.2007 - 03.2023
Finance Executive
SPA Holding Co., Ltd.
10.2001 - 01.2007
Certificate - Business Administration And Management
Computer System Institute
Bachelor of Arts - Business Administration ( Finance And Banking)
Suan Sunandha Rajabhat University
High School Diploma -
Suankularb Wittayalai Nonthaburi School
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