Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patoomtip Rodpracha

Somerville

Summary

Experienced Food and Beverage professional with expertise in restaurant operations and customer satisfaction. Skilled in training team members, optimizing service delivery, and enhancing guest experiences. Adept at implementing process improvements to boost efficiency and profitability. Known for fostering team-oriented environments that drive high performance and guest loyalty.

Overview

2
2
years of professional experience

Work History

Receptionist

Bambat Advanced Thai Massage
01.2025 - Current
  • Scheduled client appointments and managed bookings via Fresha.
  • Assisted therapists with room setup and supply coordination.
  • Handled phone inquiries and maintained professional front desk operations.

Host & Server

The Mad Monkfish
12.2024 - Current
  • Managed dining reservations and guest seating using OpenTable system.
  • Provided excellent customer service and ensured smooth operations during peak hours.
  • Trained new hosts and servers on service standards and operational procedures.
  • Supported event setup and coordinated with team to execute large party service.
  • Performed opening/closing duties and managed POS transactions accurately.

In-Room Dining Server

Opal Sands Resort
12.2023 - 12.2024
  • Delivered luxury in-room dining service with attention to detail and timeliness.
  • Handled multiple orders and coordinated closely with kitchen for accuracy.
  • Resolved guest complaints while maintaining professional demeanor.
  • Maintained stock levels and completed daily reports for room service operations.

Education

BBA - Travel and Service Business Entrepreneurship

Mahidol University International College
Nakhonpathom, Thailand
09-2024

Skills

  • Customer Service Excellence
  • Team Leadership
  • POS System Proficiency (OpenTable, Toast, Fresha)
  • Event Coordination
  • Inventory Management
  • Conflict Resolution
  • Operational Efficiency

Languages

English – Full Professional Proficiency
Thai – Native Proficiency

Timeline

Receptionist

Bambat Advanced Thai Massage
01.2025 - Current

Host & Server

The Mad Monkfish
12.2024 - Current

In-Room Dining Server

Opal Sands Resort
12.2023 - 12.2024

BBA - Travel and Service Business Entrepreneurship

Mahidol University International College

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Patoomtip Rodpracha