Patricia Odney
Chestnut Hill
Summary
Committed to quality customer service Experienced in office administrative tasks including data entry and phone etiquette Strong ability to prioritize tasks and meet deadlines Detail oriented, organized and able to multi-tasks effectively Proficient in MS Office applications Bi-lingual: English and French Creole
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Brigham and Women’s Hospital
01.2022 - Current
- Provide routine and more complex administrative support
- Respond to email requests for routine information
- Type memos and taking and distributing messages
- Greet staff, visitors, clients and vendor representatives courteously, and ensure visitor log compliance
- Perform transcription of dictated physician notes
- Answer multi phone line system, routing calls and triaging of incoming telephone calls
- Coordinate conference room scheduling and meeting set up
- Copy fax, scan, distribute, and file documents in a timely and uniformed manner
- Prepare packages for shipment, pickup and courier services
- Purchase orders to maintain adequate office supplies.
Patient Transporter
Brigham and Women’s Faulkner Hospital
12.2020 - 01.2022
- Transported patients, specimens, equipment, supplies, and linen distribution
- Accurately completed the assignment in a timely fashion and notify dispatch of completion
- Successfully completed quarterly equipment cleaning.
Receptionist
Bunker Hill Community College
04.2019 - 03.2020
- Greet students, visitors direct them to proper personnel or department
- Assisted students with mathematics assignments or questions
- Accurately record sign in information on computer.
Receptionist
Courtyard Nursing Care Center
07.2012 - 09.2019
- Greet guests, family member and direct them to proper personnel or department
- Receive inquiries on multi-line phone system and provide Center information
- Provided excellent customer service in fast-paced, busy environment.
Recreation Assistant
Courtyard Nursing Care Center
03.2010 - 09.2019
- Successfully encouraged and motivated residents to participate in daily activities
- Accurately complete patient documentation following policy guidelines
- Assisted in transporting patients/residents throughout the Center.
Education
A.S. Degree - Finance -
Bunker Hill Community College
Boston, MA05.2027
Skills
- Office Equipment Operation
- Product branding
- Records Management Systems
- Patient care advocacy
- Professional Communication
- Data Entry
- Microsoft Outlook
- Correspondence Writing
- Microsoft Office
Timeline
Administrative Assistant
Brigham and Women’s Hospital
01.2022 - Current
Patient Transporter
Brigham and Women’s Faulkner Hospital
12.2020 - 01.2022
Receptionist
Bunker Hill Community College
04.2019 - 03.2020
Receptionist
Courtyard Nursing Care Center
07.2012 - 09.2019
Recreation Assistant
Courtyard Nursing Care Center
03.2010 - 09.2019
A.S. Degree - Finance -
Bunker Hill Community College
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