Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patrick Simpson

Melrose

Summary

Dynamic Front End Associate at Shaw's Supermarket with a proven track record in customer service and staff training. Expert in cleaning and sanitizing, consistently achieving performance goals while enhancing the shopping experience. Strong problem-solving abilities led to effective resolution of customer inquiries, fostering a welcoming environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Associate

Shaw's Supermarket
Wakefield
07.2022 - Current
  • Maintained cleanliness and organization throughout store environment.
  • Ensured clutter-free front-end area to enhance customer experience.
  • Collected and relocated shopping carts, baskets, and reusable bags efficiently.
  • Resolved customer complaints and inquiries using strong problem-solving skills.
  • Provided product knowledge to customers to support informed purchasing decisions.
  • Achieved all performance goals established by management consistently.
  • Trained new front-end associates on checkout procedures and best practices in customer service.
  • Executed thorough cleaning tasks, including sweeping aisles, emptying trash, and sanitizing restrooms.

Education

High School Diploma -

Northeast Metropolitan Vocational High School
Wakefield, MA
06-2025

Skills

  • Cleaning and sanitizing
  • Customer service
  • Problem solving
  • Time management
  • Staff training

Certification

  • OSHA 30 Hour Construction Safety and Health
  • OSHA 10 Hour Construction Safety and Health
  • MAVA: DAT Division of Apprenticeship Training: Carpentry Articulation Verification

Timeline

Front End Associate

Shaw's Supermarket
07.2022 - Current

High School Diploma -

Northeast Metropolitan Vocational High School

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Patrick Simpson