Patrick Songo
Amherst
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
Case Manager
CENTRAL MASS HOUSING ALLIANCE
01.2023 - Current
- Complete Coordinated Entry referrals on an as needed basis
- Advocate for program of 38 participants as they search for supportive and/or independent housing and provide oversight of internal housing programs.
- Work with families to obtain housing stability with permanent housing.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assistant Supervisor
North America Family Institute
07.2020 - 12.2022
- Supported Supervisor by preparing production reports and collating quality documentation.
- Maintained safety records and accident reports for human resources.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Revised work practices to improve efficiency, boost quality and meet production goals.
- Worked with management team to implement proper division of responsibilities.
Education
Bachelor of Business Administration - Finance, Concentration in Corporate Finance
University of Massachusetts Amherst
Amherst, MA12.2023
Associate Degree in Business Administration -
Quinsigamond Community College
Worcester, MA05.2022
Skills
- Fluent in French
- Experienced with Microsoft Windows operating systems
- Patient support
- Individualized counseling
- Patient needs assessment
- Crisis intervention
- Data entry and analysis
- Critical thinking
- Clear communication
Finance Modeling 304
- Developed financial statement models based on 10K research and analysis for Nike to make projections for future growth.
- Calculated mean return, standard deviation, variance-covariance matrix, correlation coefficients, market portfolio, minimum variance portfolio, and graphed the efficient frontier for: Pfizer Inc., Procter & Gamble Co., Bank of America Corporation, and Boeing Co.
New Venture Finance
evaluated real business plans and deal terms. interviewed entrepreneurs, viewed the techniques used and learned how the most sophisticated investors evaluate potential investments
EMCEE EXPERIENCE
- Hosted private sale event to introduce 10 Startups and promote their brands and products.
- Engaged the audience and maintained a lively atmosphere throughout the event.
- Adhered to the event schedule and kept track of timing.
- Managed unexpected situations or improvised to ensure a seamless event flow.
LEADERSHIP EXPERIENCE
- Vice President, Brothers and Keepers (College Club), Identified young men in need of mentorship.
- Provided mentorship to 16+ young men to enhance college experience.
- Organized fundraisers and raised $600 for a member's scholarship.
- Led and collected cash payments.
- Coordinated and led a team of 10 members to outreach and distribute flyers to advocate for fundraisers at four different locations.
Timeline
Case Manager
CENTRAL MASS HOUSING ALLIANCE
01.2023 - Current
Assistant Supervisor
North America Family Institute
07.2020 - 12.2022
Bachelor of Business Administration - Finance, Concentration in Corporate Finance
University of Massachusetts Amherst
Associate Degree in Business Administration -
Quinsigamond Community College